People Operations Manager

4 days ago


Los Angeles, California, United States Broadvoice Full time
About Broadvoice

We're a global leader in transforming the way businesses communicate and engage with their customers. Our mission is to create an exceptional workplace where employees can thrive.

Location: Los Angeles, CA or East Coast USA

Job Summary

We're seeking a passionate and innovative People Operations Manager to join our growing global team. As a key member of our Employee Experience team, you'll manage employee benefits, compensation, leave administration, HRIS implementation, compliance, and more.

Your Role
  • Manage People Operations: Oversee initiatives, relationships, and outcomes that enhance our EX-infrastructure.
  • Assess and Enhance EX Infrastructure: Review policies, processes, and tools, identify risks and opportunities, and recommend strategic enhancements.
  • Optimize Tools and Systems: Improve and manage our HR tech stack, including HRIS, performance management, recognition platforms, wellness programs, and more.
  • Develop and Manage Data: Ensure system accuracy, validate data, and maintain employment records and compliance documentation.
  • Administer Benefits and Leaves: Manage US employee benefits, leave processes, and medical accommodations, aligning offerings with market trends.
  • Develop Compensation Programs: Establish job levels, salary bands, and globally aligned variable compensation programs.
  • Educate Stakeholders: Train internal stakeholders on processes, tools, best practices, and regulatory requirements.
  • Support DEI Initiatives: Partner with the DEI Committee to ensure alignment with internal culture and diversity goals.
Requirements
  • Bachelor's degree preferred.
  • At least 3 years of global People Operations experience, including benefits administration and compensation programs.
  • Experience in technology, telecommunications, and/or scale-up organizations is a plus.
  • Expertise in project management and overseeing organizational change initiatives.
  • Proven track record in implementing effective people operations processes, streamlining HR tech stacks, and developing AI solutions.
  • Excellent verbal and written communication skills.
  • Fluent in English.
  • Available for occasional travel to other company locations outside the United States.
What We Offer

Broadvoice offers competitive compensation packages, a full suite of health and welfare benefits, company-paid disability insurance, paid time off, paid holidays, a 401(k) match, and more. We're committed to creating an exceptional workplace where employees can thrive.

Broadvoice is an equal opportunity employer and welcomes applications from diverse candidates.



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