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Regional People Manager

2 months ago

Los Angeles, California, United States Kimpton Hotels & Restaurants Full time

Job Overview

Our Mission

At Kimpton Hotels & Restaurants, we believe that genuine, heartfelt connections enhance the lives of everyone involved, especially our team members.

Our founder, Bill Kimpton, challenged the norms of bland hospitality, creating a unique boutique hotel experience where authentic connections flourish. This vision remains at the core of our mission today.

Your role here is impactful. You are dedicated to enriching the lives of your colleagues, guests, and the communities we serve, and together, we achieve this goal. Each day presents an opportunity for you to make a difference in your own distinctive way, and you can expect the same in return. It all begins with you.

Our Unique Culture

Since our inception in 1981, our entrepreneurial spirit and passion for life have shaped our vibrant culture, which continues to thrive.

We celebrate the lively, authentic you - your diverse experiences, talents, and unique personality are welcomed here. We understand that when individuals can express their true selves at work, they excel.

We seek individuals from all backgrounds who possess creativity and self-motivation. Those who can take initiative without needing direction. Individuals who are passionate about enhancing the lives of others.

This creates a work environment that is quirky, exciting, and empowering. Our guests feel this energy, and you will too.

Key Responsibilities

At Kimpton, our cultural foundation is our key differentiator. The People + Culture team does not view employees as mere resources; instead, we empower them and advocate for our culture. You will be an advocate for the employee experience and promote a workplace aligned with Kimpton's Best Place to Work initiatives. This position supports various properties within a designated area.

Your responsibilities will include:

  • Establishing and nurturing a genuine business partnership with hotel and restaurant operations, acting as an employee advocate, cultural ambassador, and consultant.
  • Assisting hiring managers with recruitment and staffing processes, including participation in career fairs, job postings, and onboarding procedures.
  • Collaborating with management on coaching, counseling, and disciplinary actions, while providing forward-thinking guidance on employee relations.
  • Championing employee engagement initiatives, such as the Employee Opinion Survey and various recognition programs.
  • Partnering with management to enhance employee satisfaction scores through annual surveys.
  • Overseeing performance management processes, including performance reviews and improvement plans.
  • Assessing training needs and leading professional development initiatives.
  • Conducting exit and stay interviews to identify trends.
  • Ensuring compliance with all employment and labor regulations.
  • Managing Workers' Compensation and Unemployment claims effectively.
  • Actively participating in hotel staff meetings and providing visible HR support.
  • Collaborating with safety committees to promote workplace safety initiatives.
  • Taking on additional projects as assigned by management.

Qualifications

  • Minimum of 2 years of experience in a human resources role within a hotel setting.
  • Bachelor's degree in Human Resources, Hotel Management, or a related field is preferred.
  • PHR certification is a plus but not mandatory.
  • Proficient in Microsoft Office Suite and HRIS systems.
  • Ability to handle challenging situations with integrity.
  • Strong problem-solving skills and adaptability in dynamic environments.
  • Excellent organizational, leadership, and communication skills.
  • In-depth knowledge of applicable employment and labor laws.
  • Proactive and personable, with a commitment to delivering exceptional service.
  • Ability to work independently and exercise sound judgment.
  • Capable of managing confidential information with discretion.