Principal Technical Consultant

1 week ago


Indiana, Pennsylvania, United States Ahead Inc. Full time
About the Role

AHEAD Inc. is seeking a highly experienced Principal Technical Consultant to join our team. As a key member of our ServiceNow practice, you will be responsible for designing, developing, and deploying solutions utilizing the ServiceNow platform.

Key Responsibilities
  • Participate on project teams to deploy solutions on the ServiceNow platform
  • Lead a team of technical delivery resources
  • Lead development and testing activities on ServiceNow
  • Lead in the architecture and design of complex solutions
  • Lead the creation of written deliverables
  • Lead client demos and working sessions
  • Lead integration design sessions and deployment
  • Participate as technical expert in client workshops
  • Influence direct team members and external customers regarding policies, best practices and procedures
  • Mentor junior staff and support project leadership
  • Obtain and maintain certifications with associated qualifications
Requirements
  • Certification(s) in ServiceNow Implementation, ITSM, CSM, Discovery, Service Mapping, and/or Event Management.
  • Experience implementing ITSM, CSM, and/or ITBM, ServiceNow Discovery, Service Mapping, and/or Event Management.
  • Subject matter expert on the ServiceNow platform
  • Expert level development skills on the ServiceNow platform
  • Mastery in at least one ServiceNow suite
  • Strong skills integrating ServiceNow with third party tools
  • Strong knowledge on CSDM and CMDB
  • Strong presentation skills
  • Strong project and situational awareness
  • Strong communication skills
  • Strong attention to detail
  • Self-starter
What We Offer

AHEAD Inc. is a dynamic and innovative company that values diversity, inclusion, and employee growth. We offer a comprehensive benefits package, including paid time off, paid company holidays, and a great benefits program. Our company culture is built on collaboration, creativity, and a passion for delivering exceptional results.

We are committed to providing our employees with the tools and resources they need to succeed. Our state-of-the-art lab and training facilities ensure that our team members have access to the latest technologies and skills training. We also offer opportunities for professional development and certification, as well as a competitive salary and bonus structure.

At AHEAD Inc., we believe that our employees are our greatest asset. We are committed to creating a work environment that is inclusive, supportive, and empowering. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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