Customer Service Representative
4 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. As a key member of our support team, you will be responsible for providing exceptional support to our clients, resolving issues, and ensuring a positive experience.
Key Responsibilities- Provide timely and effective support to clients via phone, email, and chat
- Resolve technical issues and escalate complex problems to senior support staff
- Utilize Salesforce to create and manage support tickets
- Assist with password resets and provide general support on our client's pay system
- Develop and maintain a thorough understanding of our client's products and services
- 1 year of customer service or customer support experience required
- 1 year of previous call center or office background experience required
- Technical savvy and ability to work with multiple programs and dual monitors
- Previous remote work from home experience a plus
- Previous Salesforce experience a plus
- Quick learner and able to work independently
- Type 35 words per minute accurately
- Strong phone and verbal communication skills along with active listening
- A background check applicable with state and federal laws is required
- Starting pay - $14/hour, plus shift differential and possible increase after 90 days pending attendance and performance
- Work hours - Set Shift 9:00am-6:00pm (EST) Work Days - Mon-Fri
- Paid Training - Typically 1 week in length from 9:00am-6:00pm Mon-Fri (EST)
- Status - Full Time 40 hours
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job.
-
Customer Service Representative
3 weeks ago
Augusta, Georgia, United States B. Fehr, LLC dba Golden Corral Full timeJob OverviewWe are seeking a highly motivated and friendly individual to join our team at B. Fehr, LLC dba Golden Corral as a Customer Service Representative. This role is crucial in providing an exceptional experience for our guests, from the moment they enter to when they leave.Key ResponsibilitiesGuest Service: Greet guests warmly and offer a personalized...
-
Member Service Representative
2 weeks ago
Augusta, Georgia, United States SRP Federal Credit Union Full timeJob SummarySRP Federal Credit Union is seeking a highly skilled and customer-focused Member Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our members, promoting our products and services, and ensuring a positive experience for all who interact with our credit union.Key...
-
Customer Service Representative
4 days ago
Augusta, Georgia, United States B. Fehr, LLC dba Golden Corral Full timeJob Title: Cashier Host AttendantWe are seeking a friendly and energetic individual to join our team as a Cashier Host Attendant at Golden Corral.Job Summary:The Cashier Host Attendant is responsible for providing exceptional customer service to our guests, ensuring a positive dining experience from the moment they enter to the moment they leave. This role...
-
Service Sales Representative
2 days ago
Augusta, Georgia, United States Hoffman & Hoffman Full timeJob Title: Service Sales RepresentativeAt Hoffman & Hoffman, we are seeking a highly motivated and experienced Service Sales Representative to join our team. As a Service Sales Representative, you will be responsible for driving new sales for our company in a professional manner consistent with our integrity and customer-care standards.Key...
-
Customer Service Representative
3 weeks ago
Augusta, Georgia, United States Cj Bray - State Farm Agent Full timeJob OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Relationship BuildingEstablish and maintain strong...
-
Sales and Customer Service Representative
3 weeks ago
Augusta, Georgia, United States Massage Envy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and contributing to the growth and success of our business.Key ResponsibilitiesProvide outstanding...
-
Sales and Customer Service Representative
2 weeks ago
Augusta, Georgia, United States Massage Envy Full time{"h1": "Unlock Your Potential at Massage Envy"} Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? At Massage Envy, we're committed to supporting and inspiring our team members to be their best selves while providing top-notch service to our clients. Perks and Benefits Competitive hourly...
-
PM Guest Services Representative
2 days ago
Augusta, Georgia, United States Augusta Marriott at the Convention Center Full timeJob Title: PM Guest Services RepresentativeJoin the Augusta Marriott at the Convention Center team as a PM Guest Services Representative and deliver exceptional service to our guests from around the world.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Front Office team as a PM Guest Services Representative. As a key...
-
Veterinary Client Service Representative
6 days ago
Augusta, Georgia, United States Heartland Veterinary Partners LLC Full timeJob Title: Client Service RepresentativeWe are seeking a highly skilled and compassionate Client Service Representative to join our team at All God's Creatures Veterinary Hospital. As a key member of our practice, you will provide exceptional customer service to our clients, ensuring a positive experience for every patient and family member.Key...
-
Patient Service Representative
3 weeks ago
Augusta, Georgia, United States Palmetto Retina Center Full timeJob Opportunity at Palmetto Retina CenterWe are seeking a highly skilled and experienced professional to join our team as a Patient Service Representative. This is a full-time position at our Augusta, GA location.Key ResponsibilitiesAnswer phone calls and respond to patient inquiriesRegister patients and manage their recordsMonitor referrals and schedule...
-
Customer Service Associate
3 weeks ago
Augusta, Georgia, United States Kid to Kid Augusta Full timePosition OverviewPerks of Joining Us:Exclusive employee discountsFlexible working hoursAbout Our Organization:Are you enthusiastic about clothing, style, and eco-friendly practices? Kid to Kid Augusta is a distinctive thrift retailer that purchases and resells gently used children's products at reasonable prices. We play an essential role in supporting...
-
Veterinary Client Service Representative
4 days ago
Augusta, Georgia, United States Heartland Veterinary Partners LLC Full timeJob Title: Client Service RepresentativeWe are seeking a highly skilled and compassionate Client Service Representative to join our team at All God's Creatures Veterinary Hospital. As a key member of our practice, you will be responsible for providing exceptional client experiences, ensuring seamless administrative tasks, and maintaining a clean and...
-
Field Service Representative
6 days ago
Augusta, Georgia, United States MAG Aerospace Full timeJob SummaryMAG Aerospace is seeking a highly skilled Field Service Representative to support Network Modernization and Mission Network initiatives in Augusta, GA. The ideal candidate will have extensive experience in network configuration, maintenance, and testing, as well as a strong understanding of routing protocols and network architecture.Key...
-
Field Service Representative
1 week ago
Augusta, Georgia, United States MAG USA Inc. Full timeJob SummaryMAG Aerospace is seeking a highly skilled Field Service Representative to support our Network Modernization and Mission Network initiatives in Augusta, GA.Key ResponsibilitiesConfigure and maintain network systems for Mission Network and Network Modernization platformsWork with the Government client to ensure seamless integration and relationship...
-
Field Service Representative
1 week ago
Augusta, Georgia, United States MAG Aerospace Full timeJob SummaryMAG Aerospace is seeking a highly skilled Field Service Representative to support our Network Modernization and Mission Network initiatives in Augusta, GA. As a key member of our team, you will be responsible for configuring and maintaining complex network systems, ensuring seamless integration and interoperability with existing systems.Key...
-
Veterinary Client Service Representative
1 week ago
Augusta, Georgia, United States Heartland Veterinary Partners LLC Full timeAbout the RoleWe are seeking a highly skilled and compassionate Client Service Representative to join our team at All God's Creatures Veterinary Hospital. As a key member of our practice, you will be responsible for providing exceptional client experiences, managing practice administration, and ensuring the smooth operation of our clinic.Key...
-
Customer Service Team Lead
3 days ago
Augusta, Georgia, United States BonaDent Full timeJob OverviewWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at BonaDent. As a key member of our customer-facing team, you will be responsible for ensuring the highest level of customer satisfaction and ensuring the smooth operation of our shipping and receiving functions.Key ResponsibilitiesCustomer Service:...
-
Customer Engagement Specialist
3 weeks ago
Augusta, Georgia, United States Auto recruitment usa Full timePosition OverviewAs a **Customer Engagement Specialist**, you will play a vital role in enhancing the customer experience at our automotive facility. Your primary responsibilities will include:**Welcoming customers** as they enter the showroom**Assisting with the visual presentation** of the store**Collaborating with management** to ensure customers are...
-
Residential Field Sales Representative
2 weeks ago
Augusta, Georgia, United States Wideopenwest, Inc. Full timeJob SummaryThe Residential Field Sales Representative is a key role in growing our residential customer base by selling our full line of internet, video, mobile, and phone services in designated Single Family Units (SFUs). This position requires a strong sales background, excellent communication skills, and the ability to work independently in a fast-paced...
-
Guest Service Representative
3 weeks ago
Augusta, Georgia, United States Augusta Marriott at the Convention Center Full timeBecome an At Your Service Agent at Augusta MarriottAre you dedicated to delivering outstanding customer service and crafting unforgettable experiences for guests? As an At Your Service Agent at Augusta Marriott, you will be an integral part of a vibrant hospitality team that prioritizes collaboration and professionalism.Position Title: At Your Service...