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Service Sales Representative

2 months ago

Augusta, Georgia, United States Hoffman & Hoffman Full time
Job Title: Service Sales Representative

At Hoffman & Hoffman, we are seeking a highly motivated and experienced Service Sales Representative to join our team. As a Service Sales Representative, you will be responsible for driving new sales for our company in a professional manner consistent with our integrity and customer-care standards.

Key Responsibilities:
  • Present in-person proposals at customers' facilities
  • Perform sales presentations using approved company materials and methods
  • Educate potential customers on the value of our services
  • Refine communication skills and improve customer satisfaction processes
  • Keep appointments with customers as scheduled
  • Participate in training as requested and needed
  • Transfer all required information and communications after the call
  • Stay in contact with the office and work from the office when not in the field
  • Follow company procedures for generating referrals
  • Participate in sales meetings
  • Represent the company in a professional manner
Requirements:
  • 5+ years' experience in sales, preferably in HVAC, construction, or service
  • Bachelor's degree, preferably in engineering, math, or the sciences
  • Strong verbal and written communication skills
  • Excellent organizational skills
  • High attention to detail and accuracy
  • Professional appearance
  • Ability to work independently and with a team
  • Ability to manage multiple projects in a fast-paced environment
Performance Indicators:
  • Frequency of meeting target revenue goals
  • Percentage of leads that should be self-generated leads/referrals
  • Customer satisfaction level
  • Lead Generation processes done consistently
  • Proficiency with company-provided technology
  • Completeness of sales documentation and paperwork
  • Number of jobs sold without error or omissions
Physical Demands:
  • Visual inspection of customer sites, including use of step ladders and occasional lifting up to 30lbs
  • Use of sight, touch, and hearing senses
  • Proper PPE may be required in commercial environments
  • Occasional exposure to toxic or caustic chemicals, extreme cold, and extreme heat
  • Occasional exposure to dusty and confining areas of a commercial space
  • Occasional exposure to loud environments

We are 100% employee-owned through an Employee Stock Ownership Plan (ESOP), which provides a retirement benefit for our employees. This is a unique opportunity to join a company that values its employees and is committed to growth and success.

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate.