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Customer Engagement Specialist
2 months ago
As a **Customer Engagement Specialist**, you will play a vital role in enhancing the customer experience at our automotive facility. Your primary responsibilities will include:
- **Welcoming customers** as they enter the showroom
- **Assisting with the visual presentation** of the store
- **Collaborating with management** to ensure customers are well-informed and engaged
- **Tracking customer interactions** throughout the day
- **Guiding customers** to the appropriate sales representatives
- **Maintaining a clean and inviting atmosphere** for all visitors
Qualifications:
- Demonstrated experience in a **greeting or customer service role**
- Prior **customer service experience** is advantageous
- Familiarity with our products and those of our competitors
- Exceptional **interpersonal and communication skills**
- Basic **computer proficiency**
- A **high school diploma** or equivalent is preferred
Position Details:
- **Employment Type:** Full-time
- **Compensation:** $11.00 per hour
Benefits Offered:
- 401(k) plan
- Dental coverage
- Flexible scheduling options
- Health insurance
- Paid time off
- Vision coverage
Work Environment:
- **Schedule:** 10-hour shifts
Relocation Requirements:
- Must be able to reliably commute or plan to relocate prior to starting the position
**Work Location:** In-person