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Customer Engagement Specialist

2 months ago


Augusta, Georgia, United States Auto recruitment usa Full time
Position Overview

As a **Customer Engagement Specialist**, you will play a vital role in enhancing the customer experience at our automotive facility. Your primary responsibilities will include:

  • **Welcoming customers** as they enter the showroom
  • **Assisting with the visual presentation** of the store
  • **Collaborating with management** to ensure customers are well-informed and engaged
  • **Tracking customer interactions** throughout the day
  • **Guiding customers** to the appropriate sales representatives
  • **Maintaining a clean and inviting atmosphere** for all visitors

Qualifications:

  • Demonstrated experience in a **greeting or customer service role**
  • Prior **customer service experience** is advantageous
  • Familiarity with our products and those of our competitors
  • Exceptional **interpersonal and communication skills**
  • Basic **computer proficiency**
  • A **high school diploma** or equivalent is preferred

Position Details:

  • **Employment Type:** Full-time
  • **Compensation:** $11.00 per hour

Benefits Offered:

  • 401(k) plan
  • Dental coverage
  • Flexible scheduling options
  • Health insurance
  • Paid time off
  • Vision coverage

Work Environment:

  • **Schedule:** 10-hour shifts

Relocation Requirements:

  • Must be able to reliably commute or plan to relocate prior to starting the position

**Work Location:** In-person