Housing Support Specialist

2 weeks ago


Boise, Idaho, United States CATCH, Inc. Full time
Job Overview

About CATCH, Inc.
CATCH, Inc. is dedicated to the belief that every individual deserves access to stable and permanent housing. Our mission is to eliminate homelessness for families in Idaho's Treasure Valley by promoting sustainable housing solutions, financial independence, and resilience. Each year, we partner with over 220 individuals, utilizing a Housing First approach to transform lives.

Position Summary
The Ada County Housing Support Specialist will oversee our Rapid Re-Housing initiative, managing a caseload of families facing homelessness. This role involves collaborating with families to create tailored housing plans aimed at swiftly transitioning them into permanent residences. The Housing Support Specialist will also provide guidance and support to help families achieve financial and familial stability. Emphasizing a culture of teamwork and resilience, this position will foster community partnerships and advocate for solutions to end homelessness.

Equal Opportunity Commitment
CATCH, Inc. is committed to ensuring equal employment opportunities without discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. We value diverse experiences and encourage individuals with personal experiences related to our mission to apply.

Key Responsibilities
  • Maintain CATCH's impressive success rate of 80% in long-term housing retention.
  • Foster collaborative relationships with referral sources, community partners, and service providers.
  • Act as a proactive advocate within the Ada County Continuum of Care, promoting Housing First principles and the CATCH model.
  • Report metrics of success and areas for improvement to the Director of Housing Services.
  • Complete a comprehensive 90-day onsite training program.
  • Develop a thorough understanding of Rapid Re-Housing models, Housing First, Trauma-Informed Care, Strengthening Families, and Motivational Interviewing.
  • Assess applicant families for program eligibility and guide them through the participation process.
  • Collaborate with local landlords to secure safe housing and provide rental assistance.
  • Conduct regular meetings with clients to evaluate their situations and identify potential solutions.
  • Gather relevant information regarding clients' medical, psychological, and social factors affecting their circumstances.
  • Provide individual and group counseling to assist clients in mobilizing their resources.
  • Refer clients to additional community resources as necessary.
  • Maintain organized client files, documenting essential information.
  • Review personal goals and conduct follow-ups to assess service quality and client status.
  • Conduct home visits as needed.
  • Evaluate clients' eligibility for financial assistance from other social service programs.
Preferred Qualifications
  • A genuine commitment to ending homelessness, with experience in Housing First programming preferred.
  • A Master of Social Work is strongly preferred, though similar qualifications in counseling will be considered.
  • Possession or ability to obtain a state Idaho Social Work license.
  • Minimum of 3 years of experience in case management with vulnerable populations.
  • Excellent written and verbal communication skills.
  • Proficiency in Google Suite, Microsoft Office Suite, and database management.
  • Reliable transportation and willingness to engage with the community.
  • Preferred experience in motivational interviewing and trauma-informed services.
  • Knowledge of crisis intervention, harm reduction, and client-centered care approaches.
What We Offer
  • Opportunity to lead and innovate within a vital program.
  • A collaborative team environment focused on people-first culture and evidence-based practices.
  • Competitive benefits package.
  • Hourly wage of $25.


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