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Community Housing Navigator

2 months ago


Boise, Idaho, United States Terry Reilly Health Services Full time
Job Summary

Terry Reilly Health Services is seeking a skilled Housing Stability Specialist to join our team. As a Housing Stability Specialist, you will play a critical role in assisting program participants in accessing housing resources and empowering them in their housing stability process.

Key Responsibilities
  • Eligibility Determination: Identify new and existing patients to determine program eligibility by reviewing patient registration information, social determinant screenings, and income. Document eligibility appropriately.
  • Caseload Management: Maintain a caseload of eligible participants and work with them to eliminate barriers to housing stability. Meetings may take place in the clinic, community, or at patients' homes.
  • Housing Stability Planning: Complete a housing stability plan with each program participant.
  • Support Services: Assist participants as needed through each step of the housing process, including housing search, application, move-in, and ongoing support to maintain housing, as needed.
  • Advocacy: Be an advocate for the participant, as needed, and with written authorization in the form of a valid Release of Information (ROI).
  • Collaboration: Maintain collaborative linkages with other programs that serve unhoused and unstably housed, including existing local social services agencies, shelter providers, local housing authorities, and other appropriate providers.
  • Paperwork Assistance: Assist participants in the completion of paperwork associated with securing and maintaining housing.
  • Documentation: Complete encounter documentation for all work done in a timely manner and as indicated by standard documented operating procedures.
  • Warm Handoffs and Referrals: Facilitate warm handoffs and/or referrals to other clinic staff, such as Outreach, clinical divisions, and assist participants in accessing other needed specialty services in the community.
  • Housing Resource: Act as a housing resource for clinic staff.
Requirements
  • Education: Associate degree in a health or social services-related field or 2 years of equivalent experience.
  • Criminal History Background Check: Clearance through the Idaho Department of Health and Welfare Criminal History background check.
  • Experience Working with Low-Income and Unhoused Populations: Demonstrated willingness and desire to work with low-income and unhoused populations.
  • Understanding of Barriers: Demonstrate an understanding of the barriers for people with behavioral health and substance misuse problems.
  • Knowledge of Social Services and Housing Resources: A working knowledge of Boise area social service and housing resources.
  • Teamwork and Communication Skills: Ability to work as a team member, with good verbal and written communication skills, and be reliable and courteous.
Preferred Qualifications
  • Experience Working with Unhoused Patients: Experience working with unhoused patients.
  • Experience Working in a Medical Setting: Experience working in a medical setting.
  • Experience Working as Part of a Multidisciplinary Team: Experience working as part of a multidisciplinary team.

Terry Reilly Health Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.