Crew Operations Leader

2 weeks ago


Farmington, Maine, United States Dunkin' Full time

About Us:
As a franchisee of Dunkin', we prioritize our employees just as much as we do our customers. We believe in fostering a supportive environment for our dedicated and enthusiastic team members, ensuring their growth and success.

Position Overview:
The Team Shift Supervisor plays a crucial role in guiding Crew Members during their shifts to uphold operational standards and provide an exceptional guest experience. This position involves setting objectives, assigning tasks, and inspiring team members, while recognizing achievements and delivering constructive feedback.

What We Offer:
  • Competitive compensation
  • A collaborative and dynamic work atmosphere
  • Significant opportunities for advancement within the organization for motivated individuals
Key Responsibilities:
  • Ensure outstanding guest satisfaction, prompt service, and high product quality
  • Prior experience in a café or fast-casual dining environment is preferred
  • Demonstrate a results-oriented mindset by establishing clear goals and fulfilling commitments
  • Adhere to safety and sanitation protocols
  • Proactively anticipate and address guests' needs, exceeding their expectations
  • Collaborate effectively within a team setting
Company Background:
Dunkin' was founded in 1950 by Bill Rosenberg in Quincy, Massachusetts, and has since become the world's leading coffee and baked goods chain, serving millions of customers daily. With a diverse menu that includes numerous donut varieties, coffee beverages, bagels, breakfast sandwiches, and other baked goods, Dunkin' continues to thrive.

Join our vibrant team today and be part of a fast-paced, energetic environment where you can engage with loyal customers every day.

Please note that you are applying for a position with a Dunkin' franchisee, which operates independently from Dunkin' Brands, Inc. or its affiliates. Any information you provide will be exclusively for the franchisee. If selected, the franchisee will be your sole employer, and they establish their own wage and benefit programs.
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