Inbound Toll Collections Processing Specialist
4 days ago
At ValorVIP, we are seeking a highly motivated and detail-oriented Inbound Toll Collections Processing Agent to join our team. As a key member of our customer service team, you will be responsible for handling inbound customer inquiries, resolving customer disputes, and processing payments in a timely and professional manner.
Key Responsibilities:- Handle inbound customer inquiries and resolve customer disputes in a courteous and professional manner
- Process payments and ensure accurate and timely processing
- Utilize systems and technology to complete account management tasks
- Document and process customer claims in appropriate systems
- Follow all required scripts, policies, and procedures
- Escalate customer issues to managerial team as needed
- High school diploma or equivalent required
- Experience with data-entry utilizing a computer
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Familiarity with computer and Windows PC applications
- Highly reliable with the ability to maintain regular attendance and punctuality
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- Work at home experience
- State or Federal work experience
We offer competitive compensation and a comprehensive benefits package, including medical, dental, and vision coverage options, paid time-off, regular raises, advancement opportunities, and a fun, engaging work environment.
Our team members enjoy a range of benefits, including cash and prize contests, and the opportunity to work with a diverse and dynamic team. We are an equal opportunity employer and welcome applications from qualified candidates.
-
Tampa, Florida, United States MCI Careers Full timeJob Title: Inbound Toll Collections Processing AgentAre you a customer service enthusiast looking for a challenging role? Do you have excellent communication skills and a passion for resolving customer issues? We are seeking a highly motivated and detail-oriented Inbound Toll Collections Processing Agent to join our team!Job Summary:We are looking for a...
-
Bilingual Toll Collection Agent
3 days ago
Tampa, Florida, United States MCI Military Recruitment Full timeJob Title: Bilingual Toll Collection AgentWe are seeking a highly motivated and customer-focused Bilingual Toll Collection Agent to join our team at the Tampa Hillsborough Expressway Authority. As a key member of our customer service team, you will be responsible for assisting customers with account resolution, questions, and concerns related to toll...
-
Tolling Call Center Representative
3 days ago
Tampa, Florida, United States MCI Careers Full timeJob Title: Tolling Call Center RepresentativeAre you a customer service enthusiast looking for a challenging and rewarding role? Do you have excellent communication skills and a passion for helping others? We are seeking a highly motivated and detail-oriented Tolling Call Center Representative to join our team!Job Summary:We are looking for a skilled Tolling...
-
Tolling Call Center Representative
2 weeks ago
Tampa, Florida, United States ValorVIP Full timeJob Title: Tolling Call Center RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Tolling Call Center Representative to join our team at ValorVIP. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and...
-
Collections Representative
3 weeks ago
Tampa, Florida, United States Valor Intelligent Processing Full timeJob Title: Collections RepresentativeJob Summary:We are seeking a highly motivated and organized Collections Representative to join our team. As a Collections Representative, you will be responsible for recovering past due consumer accounts in a professional and respectful manner.Key Responsibilities:Utilize various contact technology and recovery strategies...
-
Bilingual Toll Collector
3 weeks ago
Tampa, Florida, United States MCI Military Recruitment Full timeJob Title: Bilingual Toll Collection AgentWe are seeking a highly motivated and customer-focused Bilingual Toll Collection Agent to join our team in Tampa, Florida. As a key member of our toll operations team, you will be responsible for providing exceptional customer service to our clients, resolving account discrepancies, and processing payments.Key...
-
Tolling Operations Representative
3 weeks ago
Tampa, Florida, United States MCI Careers Full timeJob Title: Tolling Call Center RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Tolling Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional...
-
Tolling Call Center Representative
3 weeks ago
Tampa, Florida, United States MCI Careers Full timeJob Title: Tolling Call Center RepresentativeWe are seeking a highly motivated and customer-focused Tolling Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...
-
Spanish Tolling Call Center Representative
1 week ago
Tampa, Florida, United States ValorVIP Full timeJob Title: Spanish Tolling Call Center RepresentativeWe are seeking a highly motivated and customer-focused Spanish Tolling Call Center Representative to join our team at ValorVIP. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and...
-
Customer Service Tolling Representative
3 weeks ago
Tampa, Florida, United States ValorVIP Full timeJob Title: Tolling Customer Service RepresentativeAt ValorVIP, we are seeking a highly motivated and customer-focused Tolling Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Job Summary:The Tolling Customer Service...
-
Spanish Tolling Call Center Representative
2 days ago
Tampa, Florida, United States ValorVIP Full timeJob Title: Spanish Tolling Call Center RepresentativeAt ValorVIP, we are seeking a highly motivated and customer-focused Spanish Tolling Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and...
-
Bilingual Customer Service Representative
1 week ago
Tampa, Florida, United States MCI Military Recruitment Full timeJob Title: Bilingual Inbound Toll Collections AgentWe are seeking a highly motivated and customer-focused Bilingual Inbound Toll Collections Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and processing payments.Key Responsibilities:Provide...
-
Bilingual Customer Service Representative
1 week ago
Tampa, Florida, United States ValorVIP Full timeJob Title: Bilingual Inbound Toll Collections AgentWe are seeking a highly motivated and customer-focused Bilingual Inbound Toll Collections Agent to join our team at ValorVIP. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all...
-
Bilingual Customer Service Representative
3 days ago
Tampa, Florida, United States ValorVIP Full timeJob Title: Bilingual Inbound Toll Collections AgentWe are seeking a highly motivated and customer-focused Bilingual Inbound Toll Collections Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving account discrepancies, and processing payments.Key...
-
Collections Specialist
3 days ago
Tampa, Florida, United States Trenam Law Full timeJob Title: Collections Billing SpecialistTrenam Law, a leading law firm with offices in Tampa and St. Petersburg, is seeking a skilled Collections Billing Specialist to join our team.Job Summary:The Collections Billing Specialist will be responsible for preparing invoices in accordance with client guidelines and attorney instructions, monitoring receivables,...
-
Collections Specialist
3 days ago
Tampa, Florida, United States ValorVIP Full timeJob Title: Collections RepresentativeJob Summary:We are seeking a highly motivated and results-driven Collections Representative to join our team. As a Collections Representative, you will be responsible for recovering past due consumer accounts in a professional and respectful manner.Key Responsibilities:Utilize various contact technology and recovery...
-
Collections Specialist
3 days ago
Tampa, Florida, United States Trenam Law Full timeJob Title: Collections Billing SpecialistTrenam Law, a leading law firm with offices in Tampa and St. Petersburg, is seeking a skilled Collections Billing Specialist to join our team. As a key member of our financial operations team, you will play a critical role in preparing invoices, monitoring receivables, and ensuring timely payments from clients.Key...
-
Credit and Collections Specialist
4 weeks ago
Tampa, Florida, United States ICP Group Full timeJob Title: Credit and Collections SpecialistWe are seeking a skilled Credit and Collections Specialist to join our finance team at ICP Group. As a key member of our team, you will be responsible for resolving customer questions and issues, reviewing credit limits, and ensuring timely collections for your customer portfolio.Responsibilities:Maintain close...
-
Medical Collections Specialist
4 weeks ago
Tampa, Florida, United States CarepathRx Full timeJob Title: Medical Collections SpecialistCarepathRx is seeking a dedicated Medical Collections Specialist to join our Revenue Cycle Team. In this role, you will be responsible for the collections of insurance claims.Key Responsibilities:Understand Third Party Billing and Collection Guidelines.Identify root cause of issues and demonstrate the ability to...
-
Bilingual Collection Specialist
3 weeks ago
Tampa, Florida, United States Sherloq Solutions Full timeJob Title: Bilingual Collection SpecialistWe are seeking a highly skilled and motivated Bilingual Collection Specialist to join our team at Sherloq Solutions. As a key member of our recovery department, you will be responsible for contacting consumers via telephone to inform, negotiate, and collect on past due accounts while providing exceptional customer...