Luxury Automotive Service Specialist

4 days ago


Alexandria, Virginia, United States Rosenthal Automotive Full time
Job Overview: As a Customer Care Representative at Rosenthal Automotive, you will play a vital role in ensuring exceptional customer experiences for our luxury clientele. This is an excellent opportunity to join a family-owned and operated business that prioritizes employee growth and development.

Estimated Salary: $14-16/hour with opportunities to increase up to $18/hour based on performance.

Responsibilities:
  • Provide top-notch one-on-one customer service to meet the unique needs of our clients.
  • Manage administrative tasks such as answering phones, processing payments, and reporting to managers.
  • Oversee fleet management, including vehicle staging and inventory reconciliation.

Requirements:
  • A minimum of 1 year of customer service experience.
  • A valid driver's license and good driving record.
  • Ability to drive a manual transmission vehicle.
  • Be at least 18 years old.

Benefits:
  • Competitive hourly rate with opportunities for increases.
  • Career advancement opportunities within a supportive and innovative company culture.
  • Paid time off and access to 401k plan.
  • Comprehensive benefits package including medical, dental, vision, and life insurance.
  • Employee discounts on vehicle sales, parts, and service.


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