Luxury Vehicle Dispatcher

3 days ago


Alexandria, Virginia, United States Rosenthal Automotive Full time
Dispatching Excellence: Join our award-winning BMW dealership as a skilled Luxury Vehicle Dispatcher and take your career to new heights As a key member of our service department, you will oversee the efficient flow of service work, prioritize tasks, and ensure quality repairs at a fair cost to our valued customers.

Company Overview: At Rosenthal Automotive, we care about our employees as much as our customers. We believe in providing a supportive work environment that fosters growth, respect, and opportunities for advancement. With a commitment to excellence and a passion for innovation, we strive to create a culture where our employees can thrive and achieve their goals.

Responsibilities: Key responsibilities include planning, organizing, and controlling the service work flow, implementing and maintaining an effective dispatch system, and prioritizing tasks to maximize productivity. Additionally, you will be responsible for reviewing job status frequently, logging updates, and reporting any changes in time or cost estimates to the appropriate Service Advisor and/or customer.

Requirements: Successful candidates should have 1+ year of service writing experience or sales experience, with high-line, luxury automotive experience preferred. A valid driver's license and good driving record are required, along with excellent oral and written communication skills, process and detail orientation, and developed organizational skills.

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