Luxury Vehicle Customer Service Specialist

2 days ago


Alexandria, Virginia, United States Rosenthal Automotive Full time
About Rosenthal Automotive
Rosenthal Automotive is a family-owned and operated business dedicated to providing exceptional customer service. As a full-time Luxury Vehicle Customer Service Specialist, you will play a crucial role in ensuring our customers receive top-notch support.

Salary: $14-16 per hour, with opportunities to increase up to $18 per hour based on performance.

Job Responsibilities:
Providing exceptional one-on-one customer service
Administrative duties, including answering phone calls, processing payments, and reporting to managers
Fleet management
Process payments
Inventory Reconciliation
Staging vehicles

Requirements:
An enthusiastic, motivated, and energetic individual who can provide an outstanding customer experience
At least 1 year of customer service experience
A valid driver's license and good driving record, as per company standards
Ability to drive a manual transmission vehicle

Benefits:
Starts at $14-16 per hour, with potential for up to $18 per hour
Training and support to help achieve goals
Paid time off and 401(k) retirement plan
Medical, dental, vision, short-term disability, and life insurance coverage
Employee discounts on vehicle sales, parts, and service
Career advancement opportunities

About the Role:
This is an excellent opportunity for college students or individuals looking to start their career in the automotive industry. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply.

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