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Front Desk Coordinator Per Diem
2 months ago
At Reproductive Science Center of the San Francisco Bay Area, we're seeking a dynamic and compassionate Front Desk Coordinator to join our team on a per diem basis. As a key member of our front office team, you'll play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.
Key Responsibilities:- Greet and assist patients during their visit, providing a warm and welcoming atmosphere
- Manage the front desk team, ensuring efficient and effective communication
- Assist with interviewing and onboarding new front desk staff members
- Schedule patient appointments and procedures, ensuring timely and accurate processing
- Verify insurance information, coverage, and benefits, ensuring compliance with regulations
- Obtain and verify authorizations for office visits and procedures
- Collect co-pays and insurance payments, maintaining accurate records
- Answer phone calls, responding to patient inquiries and concerns
- Perform data entry, maintaining accurate and up-to-date records
- Experience working in a healthcare environment, with a focus on patient care and satisfaction
- Excellent internal and external customer service skills, with a warm and empathetic demeanor
- Ability to work with diverse patient populations, ensuring cultural sensitivity and awareness
- Ability to travel between local offices, as needed
- Able to work a rotation of weekends and holidays, as scheduled
- Team player with excellent interpersonal skills and a collaborative approach
- Meticulously organized and detail-oriented, with a focus on accuracy and efficiency
- Proficient in Word and Excel, with the ability to learn new software and systems
At Reproductive Science Center of the San Francisco Bay Area, we're committed to delivering exceptional patient care and promoting a culture of compassion and respect. We're a dynamic and growing practice, seeking talented and dedicated individuals to join our team.
We're an equal opportunity employer, committed to diversity and inclusion. If you're a motivated and compassionate individual with a passion for patient care, we encourage you to apply for this exciting opportunity.