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Front Desk Coordinator Per Diem

2 months ago


Los Gatos, California, United States US Fertility Full time
Front Desk Coordinator Per Diem

At Reproductive Science Center of the San Francisco Bay Area, we're seeking a dynamic and compassionate Front Desk Coordinator to join our team on a per diem basis. As a key member of our front office team, you'll play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities:
  • Greet and assist patients during their visit, providing a warm and welcoming atmosphere
  • Manage the front desk team, ensuring efficient and effective communication
  • Assist with interviewing and onboarding new front desk staff members
  • Schedule patient appointments and procedures, ensuring timely and accurate processing
  • Verify insurance information, coverage, and benefits, ensuring compliance with regulations
  • Obtain and verify authorizations for office visits and procedures
  • Collect co-pays and insurance payments, maintaining accurate records
  • Answer phone calls, responding to patient inquiries and concerns
  • Perform data entry, maintaining accurate and up-to-date records
Requirements:
  • Experience working in a healthcare environment, with a focus on patient care and satisfaction
  • Excellent internal and external customer service skills, with a warm and empathetic demeanor
  • Ability to work with diverse patient populations, ensuring cultural sensitivity and awareness
  • Ability to travel between local offices, as needed
  • Able to work a rotation of weekends and holidays, as scheduled
  • Team player with excellent interpersonal skills and a collaborative approach
  • Meticulously organized and detail-oriented, with a focus on accuracy and efficiency
  • Proficient in Word and Excel, with the ability to learn new software and systems
About Us:

At Reproductive Science Center of the San Francisco Bay Area, we're committed to delivering exceptional patient care and promoting a culture of compassion and respect. We're a dynamic and growing practice, seeking talented and dedicated individuals to join our team.

We're an equal opportunity employer, committed to diversity and inclusion. If you're a motivated and compassionate individual with a passion for patient care, we encourage you to apply for this exciting opportunity.