Front Desk Coordinator
3 weeks ago
About the Role:
As a Receptionist at Hackensack Meridian Health, you will play a vital role in providing exceptional customer service to our patients, visitors, and staff. Your friendly and professional demeanor will make a lasting impression on everyone who interacts with you.
Responsibilities:
- Assist and direct visitors in accordance with HMH Residential Care policies while maintaining confidentiality of all residents.
- Operate the telephone/paging system receiving, screening, and directing calls for staff members and residents.
- Maintain all office and gift shop supplies and equipment, including tracking inventory and ordering supplies.
- Prepare and maintain monthly declining balance.
- Perform secretarial/clerical duties including; letter writing, scheduling, typing, filing, creating flyers, completing reports, postings, and operating word processing, copier, and mail equipment.
- Complete monthly mailing, PNA disbursements, and meal tickets.
- Maintain admission book, prepare wrist band, door tag, etc. for all new admissions and update census daily.
Requirements:
- Must be able to operate and use all equipment and supplies in a safe and efficient manner consistent with their intended purpose so that equipment, facility property, and/or individuals are not damaged or injured.
- Must use good judgment in the performance or assigned duties and report any conditions that affect workload and/or assigned duties to supervisor.
Preferred Qualifications:
- Computer skills
- Excellent communication skills
- Telephone/Paging system experience
- Typing: 60 wpm
About Hackensack Meridian Health:
We are a leading healthcare organization dedicated to providing exceptional patient care and improving the health of our community. Our team members are the heart of what makes us better, and we are committed to supporting each other in our mission to transform healthcare and serve as a leader of positive change.
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