Customer Service Representative

6 days ago


Warren, Illinois, United States H&R Block Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at H&R Block. As a key member of our office staff, you will provide exceptional client experiences and ensure seamless communication with our clients.

Key Responsibilities
  • Answer phone calls and greet clients in a friendly and inviting manner.
  • Match clients with the best-suited tax professional for their needs.
  • Schedule clients according to their preferences.
  • Handle client exit procedures to meet current and future needs.
Requirements
  • Able to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to maintain a clean and organized workspace.
Benefits
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in people's lives.

$45,000 - $60,000 per year (estimated salary based on location)



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