Customer Service Representative

3 days ago


Warren, Michigan, United States U-Haul Full time
Customer Service Representative

We are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative at U-Haul in Warren, Ohio. The estimated salary for this role is $15.50-$18.00 per hour, depending on experience. As a key member of our customer-facing team, you will provide exceptional service to customers, ensure they receive the help they need, and promote U-Haul's products and services.

In this role, you will be responsible for:

  • Assisting customers with U-Haul products and services
  • Using smartphone-based U-Scan technology to manage rentals and inventory
  • Moving and hooking up U-Haul trucks and trailers
  • Cleaning and inspecting equipment on the lot
  • Answering questions and educating customers about products and services

You will also have opportunities to grow and develop your skills through ongoing education and training programs offered by U-Haul University.

To be successful in this role, you will need:

  • A valid driver's license and good driving record
  • A high school diploma or equivalent
  • The ability to work part-time weekends and holidays
  • Flexibility to perform inside and outside duties, including sanitizing trucks
  • Basic computer knowledge and great customer service skills
  • Entry-level mechanic experience and basic wiring and hand/power tool experience are a plus

As an equal opportunity employer, U-Haul is committed to creating a diverse and inclusive work environment. We offer a range of benefits, including health insurance, paid holidays and vacation time, and opportunities for advancement.



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