Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused Part-Time Teller to join our team at Apple River State Bank
">About the Job:
- This role involves providing excellent customer service to bank customers, conducting transactions, and promoting bank products and services.
- You will be responsible for handling customer inquiries, processing transactions, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide exceptional customer service to bank customers, responding to their inquiries and concerns in a timely and professional manner.
- Conduct transactions, including receiving deposits, processing withdrawals, and cashing checks.
- Promote bank products and services to customers, identifying opportunities to increase sales and revenue.
- Process loan payments, count and roll loose coins, and issue personal money orders and cashier's checks.
- Refer customers to the proper department for issues that cannot be resolved at the teller line.
Requirements:
- High school diploma or general education degree (GED); or 1 year of related experience and/or training; or the equivalent combination of education and experience.
- Excellent customer service skills, mathematical skills, and in-depth knowledge of all bank deposit products and policies.
- Ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud.
Working Conditions:
The position requires working in a non-confined office-type setting, spending time writing, typing, speaking, listening, lifting, carrying, seeing, sitting, pulling, walking, standing, squatting, kneeling, and reaching. The incumbent may operate various machines and equipment.
Salary Range:$22-$28 per hour
About Us:
Apple River State Bank is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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