Customer Service Representative

2 days ago


Warren, Michigan, United States Jushi USA Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team as a Sales Consultant in a part-time capacity. This is an excellent opportunity to work in the cannabis industry and provide top-notch customer service.

Key Responsibilities
  • Deliver Exceptional Customer Service: Provide accurate information, respond to inquiries, and resolve issues in a professional manner.
  • Product Knowledge: Develop a thorough understanding of our products and services to make informed recommendations to customers.
  • Tour Guidance: Lead customers through our sales floor, providing product demonstrations and offering suggestions based on their needs.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, ensure guest satisfaction, and maintain a clean and organized store environment.
Requirements
  • Education: High School diploma or equivalent required; Associate or Bachelor's degree preferred.
  • Experience: Previous experience in dispensary, call center, retail, sales, hospitality, or customer service roles is highly desirable.
  • Skillset: Excellent communication skills, ability to thrive in a fast-paced environment, and proficiency in using web browsers, retail POS systems, and credit card processing terminals.
Compensation and Benefits

We offer a competitive salary of $40,000 per year, plus benefits including medical, dental, vision, life insurance, short-term disability, flexible spending accounts, paid time off, paid holidays, and 401(k) matching.

Why Join Our Team?

We value our employees and offer a supportive work environment. As a member of our team, you will have opportunities for growth and development, as well as access to comprehensive training programs. We are committed to providing a safe and inclusive workplace for all employees.



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