Customer Service Representative

6 days ago


Warren, United States FLAME Full time
Job Description:

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent customer service skills which include excellent communication, both verbal and written, and problem-solving skills. We are looking for a friendly, outgoing individual who enjoys working in a team environment. The ideal candidate must have a minimum of one year of call center experience and be comfortable working in a fast-paced environment.

QUALIFICATIONS:

*High School diploma or equivalent required; some college preferred

*Strong data entry skills with attention to detail and accuracy with a t least 1 year call center experience

*Must be able to pass a criminal background check and drug screening

*Excellent phone etiquette and ability to communicate clearly and effectively

*Proficient computer skills and ability to learn multiple new software

*Ability to work in a fast-paced environment and handle high call volumes

*Strong problem-solving skills and ability to build rapport with customers

*Ability to stay calm and maintain a positive attitude even in challenging situations

*30 WPM+ typing

RESPONSIBILITIES:

*Take calls and respond to customer inquiries in a a professional and timely manner

*Able to communicate clearly with customers and employees in a professional manner both verbally and in writing

*Provide accurate information about products, services and company policies

*Ability to sit for long periods of time

*Handle customer complaints when possible and resolve issues to ensure customer satisfaction

*Perform data entry tasks to update customer records and maintain accurate documentation

*Always keep the customer information confidential

*Adhere to the attendance police of the Call Center

*Other duties as assigned

SCHEDULE:

*Monday through Friday

*Saturdays as needed

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Warren, Michigan, United States Kwik Trip Full time

    About Our CompanyKwik Trip is a family-owned business that has been serving customers since 1965. We pride ourselves on our commitment to customer service and community involvement.Job DescriptionWe are seeking a Customer Service Representative to join our team! As a Customer Service Representative, you will be responsible for operating the cash register and...


  • Warren, Michigan, United States Michigan Schools and Government Credit Union Full time

    Michigan Schools and Government Credit Union (MSGCU) is a leading financial institution in Michigan, providing quality services to the community for 70 years.We are seeking a talented Customer Service Representative to join our team. As a key member of our branch staff, you will be responsible for delivering exceptional customer service, processing...


  • Warren, Michigan, United States U-Haul Full time

    U-Haul Customer Service Representative Job OverviewThis is a part-time opportunity with U-Haul to work as a customer service representative, ensuring customers receive exceptional service and assistance. The role involves working in a supportive team environment to provide help to customers on their journeys by inspecting and maintaining equipment.Estimated...


  • Warren, United States U-Haul Full time

    Location: 3394 Elm Road NE, Warren, Ohio 44483 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Warren, United States U-Haul Full time

    Location: 2000 Ten Mile Rd, Warren, Michigan 48091 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Warren, Michigan, United States Penske Full time

    Penske is seeking a motivated Customer Service Representative to join their team. In this role, you will handle incoming sales and customer service calls in a busy Corporate Sales Center.">Responsibilities:Handle incoming sales and customer service callsExplain sales procedures and respond to inquiriesInput customer information into the Salesforce.com...


  • Warren, Michigan, United States Holiday Stationstores Full time

    About Holiday StationstoresHoliday Stationstores is a leading retailer in the industry, dedicated to providing exceptional customer experiences.Job SummaryWe are seeking highly motivated and enthusiastic individuals to join our team as Customer Service Representatives. As a key member of our sales floor team, you will be responsible for delivering...


  • Warren, Michigan, United States Jushi USA Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team as a Sales Consultant in a part-time capacity. This is an excellent opportunity to work in the cannabis industry and provide top-notch customer service.Key ResponsibilitiesDeliver Exceptional Customer Service: Provide accurate information, respond to inquiries, and...


  • Warren, United States FLAME Full time

    Job Description:Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent customer service skills which include excellent communication, both verbal and written, and problem-solving skills. We are looking for a friendly, outgoing individual who enjoys working in a team...


  • Warren, United States Central Transport Full time

    Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently seeking a Dedicated Customer Service Representative for our Corporate Office in Warren, MI. This client relations role is a critical position to maintain customer perception of our organization. Our representatives are provided with in depth...


  • Warren, Michigan, United States Gordon Food Service Full time

    Store Associate Role Description:We are seeking highly motivated and customer-focused individuals to join our team as Part Time Store Associates. In this role, you will play a key part in driving sales success, providing exceptional customer service, and promoting a positive shopping experience. Our team members are ambassadors of our brand, embodying the...


  • Warren, United States Central Transport Full time

    Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently seeking a Dedicated Customer Service Representative for our Corporate Office in Warren, MI. This client relations role is a critical position to maintain customer perception of our organization. Our representatives are provided with in depth...


  • Warren, Illinois, United States H&R Block Full time

    **Tax Professionals Wanted**H&R Block is looking for a dedicated and detail-oriented individual to join our team as a Customer Service Representative.Your primary responsibilities will include:Main Responsibilities:Answering phone calls and responding to client inquiries;Matching clients with suitable tax professionals;Scheduling appointments and managing...


  • Warren, Pennsylvania, United States SAS Retail Services Full time

    Join Our Team as a Customer Service Representative in Store SettingSAS Retail Services is a leading retail services company, working with major consumer brands in Walmart stores across the country. We're currently looking for talented individuals to join our team as Customer Service Representatives in a store setting.In this role, you will work closely with...


  • Warren, Michigan, United States Burlington Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a friendly and outgoing personality?We're looking for a talented Retail Customer Service Representative to join our team at Burlington Stores, Inc. in Warren.As a Sales Floor Associate, you will be responsible for creating lasting memories for our customers with every...


  • Warren, Michigan, United States MICHIGAN MAINTENANCE SUPPLY LTD Full time

    Job OverviewMICHIGAN MAINTENANCE SUPPLY LTD is seeking a motivated and detail-oriented Customer Service Representative to join our team.


  • Warren, Michigan, United States Robert Donahue - State Farm Agent Full time

    Position OverviewAre you passionate about delivering exceptional customer experiences and building lasting relationships? Do you enjoy working in a dynamic, customer-focused environment?As a Customer Service Representative with Robert Donahue - State Farm Agent, you will play a critical role in providing prompt, accurate, and friendly customer service. You...


  • Warren, Michigan, United States Great Lakes Ace Hardware Full time

    OverviewGREAT LAKES ACE HARDWARE is a leading retailer of hardware, tools, and home improvement products. We are committed to delivering exceptional customer service and supporting the communities we serve.About the RoleThis part-time position is located in Warren, Michigan, and involves working as a Retail Sales Associate. You will be responsible for...


  • Warren, Illinois, United States Apple River State Bank Full time

    Job SummaryWe are seeking a skilled and enthusiastic Part-Time Teller to join our team at Apple River State Bank. As a key member of our bank, you will provide exceptional customer service and handle various financial transactions with accuracy and efficiency.About the JobThis part-time position is approximately 20-25 hours per week, Monday through Friday,...


  • Warren, Ohio, United States Spectrum Full time

    Are you passionate about delivering exceptional customer experiences? As a Customer Experience Representative at Spectrum, you will be responsible for meeting or exceeding monthly sales goals, including wireless sales where applicable. Your primary focus will be ensuring a great customer experience through product demonstrations, educating and engaging...