Customer Service Representative
17 hours ago
H&R Block is a leading provider of tax preparation and financial services. We believe in the power of people helping people, and our Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.
About This Role
We are seeking a skilled Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for answering phones, greeting clients, and matching them with the best-suited tax professional for their needs. You will also schedule clients and ensure all their needs are met during service.
What You'll Bring
To be successful in this role, you will need to have experience working in a fast-paced environment, previous customer service experience, and strong organizational and time-management skills. You should also be computer proficient with the ability to use Microsoft Office.
Salary Information
The estimated salary for this position is $45,000 per year. Your total compensation package will also include benefits such as health insurance, retirement savings, and paid time off.
Benefits
At H&R Block, we believe in taking care of our employees. Our benefit offerings include an employee assistance program, wellbeing program, neurodiversity and caregiver support, and various discounts on everyday items and services. We also offer medical coverage, 401k retirement savings plan, and employee stock purchase plan.
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