Maintenance Manager

2 days ago

South San Francisco, California, United States Goldrich Kest Full time
Job Summary

Goldrich Kest is seeking a highly skilled Maintenance Manager to join our team. As a key member of our community management team, you will be responsible for maintaining the overall appearance and maintenance needs of our properties.

Key Responsibilities
  • Direct and supervise the daily activities of the maintenance team, ensuring all work is completed according to Goldrich Kest standards.
  • Prioritize work assignments and evaluate job performance of maintenance associates.
  • Collaborate with the Community Manager to coordinate move-in schedules and ensure timely completion of all repairs.
  • Perform, schedule, and supervise maintenance repairs throughout the property, including common area amenities, resident-occupied units, and vacant units.
  • Work with vendors to coordinate repairs and ensure quality work is completed.
  • Manage open service requests through Onesite, completing work orders within 24-48 hours.
  • Communicate with the Community Manager regarding work status and potential issues.
  • Budget and maintain an up-to-date supply inventory of equipment, tools, and supplies.
  • Schedule, monitor, and conduct preventative maintenance on various equipment, electrical and plumbing systems, HVAC, swimming pool(s), carpentry, drywall, exterior structural, and appliances.
  • Perform common area painting and conduct monthly lighting inspections and replacements.
  • Complete monthly and annual inspections, following up on any issues needing improvement.
  • Keep work areas, maintenance shops, storage areas, and equipment clean and well-organized.
  • Consistently maintain a clean and attractive environment around the leasing office, clubhouse, pool, and common areas.
  • Pick up trash on the property and in common areas, including driveways, parking lots, curbs, trash receptacles, exterior hallways, breezeways, laundry rooms, mailrooms, and public areas.
  • Walk the property several times a day, picking up new debris, including pet waste, and ensuring pet stations are stocked and emptied.
  • Maintain the property's flowerbeds, plants, and grass area, including pool cleaning or routine pool maintenance.
  • Maintain clean laundry rooms, mailrooms, doors, and light fixtures throughout the property, as directed.
  • Ensure policies and procedures, as well as safety and compliance expectations, are met.
  • Report to the Community Manager any inoperable vehicles on property, leaks, mold, injury, criminal activity, and submit incident reports immediately.
  • Provide safety training and instruction for newly hired maintenance associates.
  • Participate in safety meetings and perform all work duties in a safe and efficient manner, in accordance with company safety policies.
  • Respond promptly to resident complaints, concerns, and requests.
  • Provide input to the Community Manager for performance reviews of community maintenance associates.
  • Comply with Goldrich Kest Management career apparel requirements and require compliance of maintenance associates.
  • A flexible schedule, including weekends, evenings, and holidays.
Requirements
  • Ability to interact effectively with management, co-workers, visitors, and residents.
  • Superior customer service skills.
  • Strong attention to detail, organizational, time-management, and problem-solving skills.
  • Ability to work independently.
  • Ability to read, speak, and write English proficiently.
  • Intermediate computer knowledge.
  • Ability to perform professional-level maintenance services.
  • Knowledge of and ability to use simple tools and equipment.
  • Ability to understand budgets and maintain expenses in line with the budget.
Working Conditions

The majority of the workday is spent indoors performing repairs inside apartments and when performing computer-related work. Exposure to seasonal temperatures occurs during summer and winter months.

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration. The noise level in the work environment and job sites can be loud.

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