Sales and Customer Service Manager
6 days ago
We are seeking a highly motivated and experienced Sales and Operations Manager to join our team at Stretch Zone. As an Assistant General Manager, you will play a key role in managing sales and daily operations at our studio, providing exceptional customer service, and contributing to the overall success of our location.
Key Responsibilities- Manage sales and daily operations at our studio, ensuring a high level of customer satisfaction and loyalty.
- Provide exceptional customer service, ensuring that all clients receive a positive and memorable experience.
- Contribute to the development and implementation of sales strategies and promotions to drive revenue growth.
- Collaborate with the General Manager to achieve sales and operational goals, and provide regular updates on progress.
- Manage and maintain accurate records of sales, customer interactions, and operational activities.
- Participate in ongoing training and development to enhance skills and knowledge in sales, customer service, and operations.
- Contribute to the maintenance of a positive and professional work environment, adhering to company policies and procedures.
- Minimum 2 years of experience in sales and operations management in the health and wellness industry.
- Proven track record of achieving sales and revenue growth targets.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- High school diploma or equivalent required; degree in business, marketing, or a related field preferred.
Stretch Zone is the world's leading source and educator for today's advanced practitioner-assisted stretching, built to provide performance enhancement modalities for health practitioners, massage therapists, trainers, and athletes alike. Our Stretch Zone Method is a proven course of innovative stretching techniques, and we are committed to providing exceptional customer service and a positive work environment for our team members.
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