Restaurant Supervisor
19 hours ago
Calhoun's Restaurant is seeking a skilled Manager to lead one of their Gatlinburg locations.
A successful Manager will be a leader who prioritizes Guest Service and satisfaction, displaying excellent communication skills and a positive attitude.
Key Responsibilities:
- Establish and maintain a Guest-centric culture, ensuring every Guest leaves happy and satisfied.
- Respond to Guest complaints and resolve them efficiently, ensuring Guest loyalty and retention.
- Collaborate with the Management Team to recruit, train, and develop a dedicated team of FOH/BOH staff who deliver exceptional Hospitality.
- Assist in executing plans to enhance the Guest restaurant experience and increase loyalty.
- Contribute to achieving targeted budgets, goals, and objectives.
- Participate in community involvement programs and marketing initiatives.
- Ensure the profitability of restaurant operations by controlling costs and labor productivity.
- Manage team members' work safely, identifying and addressing safety hazards.
- Ensure accurate and timely completion of daily restaurant paperwork, including payroll, purchase orders, and employment-related forms.
Requirements:
- 2-5 years of experience in Casual Dining, Upscale Casual Dining, or Fine Dining.
- Strong leadership skills, with a positive attitude, enthusiasm, and a passion for Hospitality.
- Excellent communication skills and attention to detail.
- Outstanding leadership abilities, with the capacity to effectively communicate, train, and develop your team.
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