Credit Union Team Lead

3 weeks ago


Austin, Texas, United States United Heritage Credit Union Full time
Job Description
We are looking for a seasoned professional to fill the role of Assistant Branch Manager at United Heritage Credit Union. In this position, you will be responsible for leading a team of frontline staff, providing support to platform staff as needed, and performing all platform and frontline-related duties. You will also be involved in receiving and processing teller transactions, scheduling and monitoring branch activities, and creating a positive first impression for our members.

**Key Responsibilities**
- Supervise, coach, and motivate frontline staff to deliver excellent results
- Provide support to platform staff as needed, and perform all platform and frontline-related duties
- Receive and process teller transactions, including deposits, withdrawals, loan payments, transfers, money orders, cashier's checks, etc.
- Schedule and monitor branch activities, and assist the manager in overseeing daily operations
- Create a positive first impression for our members, and establish strong relationships through excellent customer service

**Requirements**
To be successful in this role, you will need to have a minimum of 2 years of banking operations experience, with at least 2 years of supervisory experience. You should also have a strong working knowledge of credit union or banking teller operations, products, and services. Additionally, you will need to have excellent communication and problem-solving skills, as well as the ability to manage multiple tasks and priorities simultaneously.

**Salary and Benefits**
The estimated annual salary for this role is approximately $62,000, plus benefits including a 401(k) plan, generous paid time off, and an education reimbursement program.

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