Financial Services Representative
2 days ago
The Nizari Progressive Credit Union is seeking a highly motivated and detail-oriented Financial Services Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our members while handling cash transactions with accuracy and efficiency.
Key Responsibilities:
- Process cash transactions, including deposits, withdrawals, and loan payments, with precision and speed
- Respond to member inquiries and resolve issues in a professional and courteous manner
- Maintain confidentiality of member records and ensure the security of cash and valuables
- Assist members with opening new accounts, completing loan applications, and enrolling in credit union services
- Participate in cross-selling credit union products and services to existing and new members
- Contribute to day-to-day operations, including processing mail and night deposit transactions, and accurately completing forms and reports
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 2-5 years of experience in cash handling, customer service, or a related field
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations
- Demonstrated accuracy and attention to detail in handling cash and performing financial transactions
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction and service excellence
- Fluency in English (required); proficiency in Hindi or Urdu an asset
Benefits:
- A competitive salary of $43,000 per year, based on experience
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive work environment, with opportunities for advancement and growth
- A comprehensive benefits package, including medical, dental, and vision coverage
- Generous paid time off and holidays
About Us:
Nizari Progressive Credit Union is a leading financial institution dedicated to serving the needs of our members and the broader community. We value diversity, equity, and inclusion, and are committed to creating a workplace that reflects these values.
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