Financial Services Representative

2 days ago


Austin, Texas, United States Nizari Progressive Credit Union Full time
Job Overview

The Nizari Progressive Credit Union is seeking a highly motivated and detail-oriented Financial Services Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our members while handling cash transactions with accuracy and efficiency.

Key Responsibilities:

  • Process cash transactions, including deposits, withdrawals, and loan payments, with precision and speed
  • Respond to member inquiries and resolve issues in a professional and courteous manner
  • Maintain confidentiality of member records and ensure the security of cash and valuables
  • Assist members with opening new accounts, completing loan applications, and enrolling in credit union services
  • Participate in cross-selling credit union products and services to existing and new members
  • Contribute to day-to-day operations, including processing mail and night deposit transactions, and accurately completing forms and reports

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 2-5 years of experience in cash handling, customer service, or a related field
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations
  • Demonstrated accuracy and attention to detail in handling cash and performing financial transactions
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and service excellence
  • Fluency in English (required); proficiency in Hindi or Urdu an asset

Benefits:

  • A competitive salary of $43,000 per year, based on experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment, with opportunities for advancement and growth
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Generous paid time off and holidays

About Us:

Nizari Progressive Credit Union is a leading financial institution dedicated to serving the needs of our members and the broader community. We value diversity, equity, and inclusion, and are committed to creating a workplace that reflects these values.



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