ServiceNow Transformation Strategist
19 hours ago
Tephra is seeking a seasoned Director of ServiceNow Solutions to lead our ServiceNow Practice. As a key member of our team, you will work on positioning ServiceNow solutions based on customers' digital transformation needs.
This role requires a leader who can present TCS' services capabilities and contextual solutions/roadmaps to align customers' business needs. You will be expected to bring ServiceNow expertise to solve business problems, provide support to the customer throughout the sales process, and enable responses to RFIs, RFPs and proactive engagements.
Responsibilities:
- Drive sales and solution activities, solution designing, and project planning
- Craft customer roadmap and further advisory on adoption
- Develop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicable
- Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams
- Help presales leads articulate solutions as appropriate to client audiences
- Provide inputs for product demos and proof of concepts as required
- Communicate how the engagement impacts risks, business objectives, and quality goals to guide the work of others
- Enable a successful transition from the sale phase to the delivery phase
- Build strategy to develop and share reusable assets that can be readily applied to new opportunities
Salary: $120,000 - $180,000 per annum
Location: Remote or On-site
Travel: Willingness to travel as necessary #LI-AK1 Tephra
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