Cloud Operations Support Specialist

3 days ago


Kansas City, Missouri, United States AP Recruiters & Associates Full time
Cloud Operations Support Specialist

We are seeking a highly skilled Cloud Operations Support Specialist to join our team. This role combines DevOps practices with production support in a dynamic, fast-paced environment.

Job Summary

The successful candidate will be responsible for monitoring and maintaining complex financial services applications, managing incidents using ServiceNow and JIRA, implementing and configuring DevOps and DevSecOps tools, working with AWS and GitLab CI/CD pipelines, developing and maintaining automation solutions, and collaborating with engineering teams on operational improvements.

About Our Client

Our client is a prestigious financial services organization that delivers cutting-edge payment solutions to financial institutions nationwide. They operate as an integrated organization focused on technology innovation, operational excellence, and digital transformation.

Key Responsibilities
  • Monitor and maintain complex financial services applications using industry-standard tools and technologies
  • Manage incidents from detection to resolution, utilizing ServiceNow and JIRA to ensure seamless incident management
  • Implement and configure DevOps and DevSecOps tools to enhance application reliability and security
  • Work closely with AWS and GitLab CI/CD pipelines to streamline deployment processes
  • Develop and maintain automation solutions to improve efficiency and reduce manual intervention
  • Collaborate with engineering teams to identify and implement operational improvements
Requirements

To be successful in this role, you will need:

  • A strong understanding of DevOps practices and their application in cloud environments
  • Experience with monitoring and maintenance of complex financial services applications
  • Knowledge of ServiceNow and JIRA for incident management
  • Familiarity with AWS and GitLab CI/CD pipelines
  • Ability to develop and maintain automation solutions
  • Strong problem-solving skills and attention to detail
What We Offer

In return for your expertise, we offer a competitive hourly rate, remote work flexibility, opportunities to work with cutting-edge technology, professional development opportunities, and the chance to gain experience with a leading financial institution.



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