Service Manager

3 weeks ago


Warner Robins, Georgia, United States Tech-24 A Commercial Food Service Repair Company Inc Full time
Job Summary

As a Field Service Manager at Tech-24, you will be responsible for overseeing the day-to-day operations of our field service technicians. This role requires strong leadership and technical skills to manage customer expectations and ensure quality of work.

Key Responsibilities:

  • Manage customer relationships and special projects
  • Lead and develop a team of field service technicians and office support staff
  • Collaborate with the dispatcher to optimize technician schedules and maintain open communication
  • Evaluate technician performance and provide coaching and feedback
  • Assist with the development of technician skills and hiring additional staff as needed
  • Review and approve time-sheets for hourly employees

Requirements:

  • Proven management experience in a technical field
  • Excellent computer skills and knowledge of Microsoft Office
  • Strong written and verbal communication skills
  • Valid driver's license and clean driving record

Benefits:

  • Company-provided uniforms, phone, vehicle, and gas card
  • Medical, vision, and dental insurance, as well as short-term disability plans
  • Company-paid long-term disability and life insurance
  • Paid time off and holidays
  • 401(k) retirement savings plan with company match and immediate vesting

Tech-24 is an Equal Opportunity Employer.



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