Restaurant Operations Manager
1 month ago
At Checkers & Rally's, we strive to make a positive impact on our Franchisees, Teams, and Guests. As a member of our Corporate Field Operations team, you will assist the General Manager in executing the restaurant plan, achieving sales and profit goals, and providing exceptional Guest and Team service. Your role will be crucial in ensuring we are the 1st Choice for our Guests and Employees.
Key Responsibilities- Drive sales and profits by promoting Guest satisfaction and managing restaurant operations
- Escalate concerns or recommendations with the restaurant, employees, or Guests to the General Manager
- Assist with interviewing and hiring the right Team Members
- Ensure policy and procedures are followed on shifts
- Train Team Members on operations, Company policies, and procedures, as well as Guest service
- Identify and respond to complaints and policy/procedure violations
- Provide regular feedback and coaching to Team Members on their performance
- Help maintain a safe, clean, and fun environment for employees and Guests
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong interpersonal and verbal/written communication skills
- Ability to work flexible schedules and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well-trained
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
- Checkers & Rally's Benefits & Rewards: Comprehensive benefits, recognition programs, and bonuses
- Compensation: Work today & get paid tomorrow
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