Hertz Experience Specialist
1 day ago
Job Description
We are looking for a highly motivated Customer Service Associate to join our team at Hertz. As a key member of our operations team, you will be responsible for providing exceptional customer experiences, ensuring customer satisfaction, and driving business results.
Salary Information:
The estimated annual salary for this position is $40,000 - $50,000, depending on location and experience.
Responsibilities:
- Provide top-notch customer service, responding to customer inquiries and resolving issues promptly.
- Ensure seamless day-to-day operations, maintaining a clean and organized workspace.
- Collaborate with colleagues to achieve team goals and objectives.
- Stay up-to-date on company policies and procedures, adhering to high standards of quality and service.
Requirements:
- 3+ years of experience in customer-facing roles, preferably in retail or hospitality.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Familiarity with customer relationship management software and technology.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- 401(k) retirement plan with employer matching.
- Paid parental leave and adoption assistance.
About Us
Hertz is a global leader in car rental services, operating in over 9,700 locations worldwide. We pride ourselves on our commitment to diversity, equity, and inclusion, creating a workplace where employees can grow and thrive.
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