Service Excellence Associate
2 weeks ago
Are you passionate about delivering exceptional customer service? Do you have a proven track record of resolving complex issues and building strong relationships? If so, we invite you to apply for the Customer Service Associate role at Hertz.
Key Responsibilities- Provide top-notch customer service, addressing customer complaints and concerns in a professional and timely manner.
- Serve as a liaison between the management team and employees, communicating performance actions and decisions related to Net Promoter Score (NPS).
- Analyze NPS results to identify areas for improvement and develop strategies to enhance customer satisfaction.
- Qualifications: 3+ years of experience in customer service, with operations and sales background.
- Skills: Excellent communication, problem-solving, and leadership skills.
- Starting Salary: $19/hour.
- Benefits Package: Comprehensive benefits package, including medical, dental, and vision plans, retirement programs, and paid parental leave.
- Opportunities: Opportunities for career growth and development, including training and education assistance.
Hertz is a global company that operates a network of vehicle rental locations worldwide. We are committed to delivering exceptional customer experiences and driving business success through innovation and excellence.
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Service Excellence Specialist
2 weeks ago
Des Moines, Iowa, United States Valvoline Instant Oil Change Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy interacting with people? If so, we'd love to hear from you! As a Service Excellence Specialist at Valvoline Instant Oil Change, you'll have the opportunity to make a real difference in our customers' lives.In this role, you'll be...
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Customer Service Associate
2 days ago
Des Moines, Iowa, United States The Salvation Army Central Territory Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Customer Service Associate to join our team at The Salvation Army Central Territory. As a Customer Service Associate, you will be responsible for providing excellent customer service to our shoppers and donors, maintaining a clean and well-organized work environment, and handling transactions...
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Service Excellence Specialist
7 days ago
Des Moines, Iowa, United States Palmer Group Full timeJob Description OverviewWe are seeking highly motivated individuals to join our team as Customer Service Representatives. As a key member of our operations team, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional customer service. This role requires strong communication skills, attention to detail, and...
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Director of Service Excellence
2 days ago
Des Moines, Iowa, United States National Power, LLC Full timeAbout the Role:The Quality Assurance Manager is a critical position that requires a high level of expertise in quality assurance methodologies and tools. You will be responsible for overseeing the quality of services rendered by our vendors, developing and maintaining service quality control systems, and collaborating with cross-functional teams and vendors...
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Janitorial Services Associate
2 days ago
Des Moines, Iowa, United States Janitor Inc Full timeAbout the JobWe're looking for a highly motivated and detail-oriented Janitorial Services Associate to join our team. As a Janitorial Services Associate, you will be responsible for ensuring that our clients' facilities are clean and well-maintained.Estimated Salary: $28-$38 per hourThe ideal candidate will have previous experience in janitorial services and...
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Customer Service Associate
1 week ago
Des Moines, Iowa, United States Hy-Vee Full timeJob OverviewWe are seeking a highly motivated Customer Service Associate to join our team at Hy-Vee Food Stores.Job Summary:The Customer Service Associate is responsible for providing exceptional customer service, operating a cash register accurately, and maintaining a clean and organized store environment.Key Responsibilities:Operate a cash register...
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Team Associate
4 weeks ago
Des Moines, Iowa, United States Wendy's Full timeAt Wendy's, we're always looking for dedicated team members to join our crew. As a Team Associate at Wendy's, you'll be responsible for ensuring exceptional customer service and maintaining the cleanliness and organization of our restaurant.About UsWe're a fast-paced environment where you'll have the opportunity to serve customers, operate the register,...
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Customer Service Associate and Teller
5 days ago
Des Moines, Iowa, United States Citizens Bank & Trust Full timeAbout the RoleCitizens Bank & Trust seeks a seasoned Banking Professional to join our team as a Customer Service Associate and Teller. This role requires a unique blend of customer-facing skills, technical knowledge, and adaptability to provide top-notch service to our customers.Main ResponsibilitiesCustomer Relationship Building: Develop and maintain...
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HVAC Service Specialist
3 days ago
Des Moines, Iowa, United States Service Legends Full timeService LegendsWe are seeking a skilled and experienced HVAC service technician to join our team at Service Legends, a leading home services company. As a member of our team, you will be responsible for delivering exceptional customer service and providing top-notch maintenance and repair services for heating and air conditioning systems.Job Summary:Perform...
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Customer Service Representative
7 days ago
Des Moines, Iowa, United States Acro Service Corporation Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Acro Service Corporation, a leading professional services firm with almost four decades of experience. As an international company operating across North America, Europe, and Asia from over 30 locations, we provide solutions to various industries including technology,...
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Operations Coordinator
4 weeks ago
Des Moines, Iowa, United States Service Legends Full time**About Service Legends**We are a home services company like no other. Our reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to succeed is unparalleled.**Job Overview**This is an exciting opportunity to join our dynamic team as an Operations Coordinator - Home Services. As a key member of our...
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Home Services Ambassador
2 weeks ago
Des Moines, Iowa, United States Service Legends Full timeAs a Customer Service Agent at Service Legends, you will be responsible for delivering exceptional customer experiences through phone calls, emails, and other communication channels. This is an exciting opportunity to work in a dynamic and fast-paced environment where you will be able to use your skills and experience to make a real difference in customers'...
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Home Services Support Specialist
2 weeks ago
Des Moines, Iowa, United States Service Legends Full timeA Rewarding Career Opportunity AwaitsWe are seeking a skilled Home Services Support Specialist to join our team! In this role, you will be responsible for providing top-notch customer service and support to our clients, ensuring that every interaction is positive and memorable. With a competitive salary range of $18-$23 per hour and a comprehensive benefits...
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Government Services Associate
1 week ago
Des Moines, Iowa, United States American Systems Full timeWe are seeking a highly skilled Government Services Associate to join our team in Des Moines, IA.The estimated annual salary for this position is approximately $64,000 to $84,000, depending on experience.Responsibilities include:Performing DTOC administrative functions, such as filing, sign-in and sign-out procedures for visitors, travel coordination,...
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Laundry Service Associate
4 weeks ago
Des Moines, Iowa, United States Clean Laundry Full timeJob SummaryWe are seeking a skilled and customer-focused Laundry Service Associate to join our team at Clean Laundry in Des Moines, IA.About the RoleThis part-time position involves providing exceptional customer service, operating laundry machines, and maintaining a clean work environment. As a Laundry Service Associate, you will play a vital role in...
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Customer Service Representative
7 days ago
Des Moines, Iowa, United States Acro Service Corporation Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Acro Service Corporation in Des Moines, IA.This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.The selected candidate will have the chance to work with a reputable company that has been...
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Service Legends HVAC Expert
6 days ago
Des Moines, Iowa, United States Service Legends Full timeService Technician Job OpportunityWe are seeking a skilled and experienced service technician to join our team at Service Legends, a reputable home services company. As a Service Technician, you will be responsible for ensuring the optimal performance and efficiency of heating and air conditioning systems.Job Responsibilities:Perform thorough maintenance on...
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Resident Services Associate
5 days ago
Des Moines, Iowa, United States Horizon Land Co Llc Full timeJob DescriptionThe Assistant Property Manager will play a critical role in the day-to-day operation of our properties. This includes overseeing staff, managing budgets, and maintaining high standards of customer service. The ideal candidate will have a strong understanding of property management principles, excellent communication skills, and the ability to...
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Sales and Service Director
4 days ago
Des Moines, Iowa, United States Service Tool Co Full timeWe are looking for a Sales and Service Director to join our team in the region. As a Sales and Service Director, you will be responsible for leading the sales team and maintaining high personal and moral standards that uphold the Service Tool Co. vision.Job ResponsibilitiesThe successful candidate will have a strong sales background, excellent communication...
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Customer Service Associate
2 days ago
Des Moines, Iowa, United States Allegiant Air Full time**About the Role**We are seeking a motivated and customer-focused individual to join our team as a Customer Service Agent at Allegiant Air. As a key member of our ground operations team, you will provide exceptional customer service to all passengers, ensuring their travel experience is smooth and enjoyable.Key Responsibilities:Provide customer support to...