Customer Service Ambassador

2 weeks ago


Des Moines, Iowa, United States Hertz Full time

Job Overview

Hertz is seeking a Customer Service Associate to provide exceptional customer experience and drive business results. The successful candidate will be responsible for delivering first-class service, resolving customer issues promptly, and promoting a positive culture within the organization.

Key Responsibilities:

  • Provide personalized service to customers, ensuring their needs are met and exceeded.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain a clean and organized work environment, adhering to company standards.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:

  • 3+ years of experience in customer-facing roles, preferably in retail or hospitality.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Familiarity with customer relationship management software and technology.

Benefits:

  • Competitive salary: $19/hour (part-time)
  • Opportunities for career growth and professional development.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan with employer matching.
  • Paid parental leave and adoption assistance.

About Us

Hertz is a global leader in car rental services, operating in over 9,700 locations worldwide. We pride ourselves on our commitment to diversity, equity, and inclusion, creating a workplace where employees can grow and thrive.



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