Customer Experience Specialist

1 week ago


West Des Moines, Iowa, United States J. Jill Full time

Job Title: Customer Experience Specialist

We are seeking a talented and customer-focused individual to join our team as a Sales Associate. In this role, you will be responsible for delivering exceptional customer service, building strong relationships with customers, and providing guidance on fashion trends and product selection.

About the Role:

  • Greet customers promptly and genuinely, and re-engage appropriately
  • Build customer loyalty by creating genuine connections with customers
  • Guide customers to looks that flatter
  • Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options
  • Replenish the sales floor according to minimum product level standards
  • Assist with floor set execution and ongoing re-merchandising of store

Compensation: $45,000 per year, based on location and experience

Key Responsibilities:

  1. Deliver exceptional customer experiences through personalized service and product knowledge
  2. Maintain a thorough understanding of fashion trends and product offerings to provide expert advice
  3. Develop and maintain strong relationships with customers to drive repeat business and loyalty
  4. Collaborate with colleagues to ensure a seamless shopping experience for customers


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