Per Diem Patient Access Financial Specialist
4 days ago
The Patient Access Financial Specialist position is the Emergency Department's first point of contact for patient registration. This role interfaces with patients, care team members, guests, law enforcement personnel, paramedical personnel, and third-party payers to ensure accurate and timely registration of patients who enter the Emergency Department (ED).
This position manages a high percentage of unexpected and challenging patient cares using problem-solving, conflict management, and respectful interactions. The Patient Access Financial Specialist interviews patients in ED triage or at the bedside upon admission to obtain the information necessary to register the patient properly.
This role also educates patients regarding payment options using guidelines and application procedures for programs such as Minnesota Medical Assistance, Minnesota Care, and MNsure.
Work Schedule:- Per diem (on call). Must be able to commit to a minimum of 20 hours per month.
- One year of customer service experience.
- Previous computer and software experience.
- Post-high school degree or certificate.
- Healthcare customer service experience.
- Healthcare registration experience including insurance knowledge, healthcare revenue cycle, or electronic medical record experience (e.g., Epic).
At HealthPartners, we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin.
We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included, and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
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Gondrecourt-le-Château, Grand Est, United States Gillette Children's Full time{"title": "Patient Access Specialist", "subtitles": ["Key Responsibilities", "Qualifications", "About Gillette Children's"], "content": ["Key Responsibilities:Provide exceptional patient experience and access for patients and families within Gillette clinic settings.Obtain, update, and verify patient demographic and financial information.Schedule...
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