Quality Assurance Leader
1 week ago
AEM (Advanced Environmental Monitoring) stands at the forefront of pioneering solutions in critical weather, wildfire, and water monitoring. Our mission is to provide essential environmental insights that empower decisive actions and foster positive outcomes for our clients and their communities. Our innovative team delivers top-tier hydrometeorological technologies and services, including sensors, data loggers, telemetry, and advanced analytics.
The primary role of this position is to spearhead and enhance Quality systems at AEM, aligning with business goals and driving continuous operational improvements. You will play a pivotal role in refining organizational processes, products, and personnel.
This role reports directly to the Director of Quality Management.
Key Responsibilities:
Quality Management Systems- Design, implement, and oversee quality management systems throughout AEM.
- Administer, assess, and enhance quality management systems.
- Establish and maintain systems for collecting, analyzing, and reporting data to senior management regarding the status of quality systems, processes, and training initiatives.
- Foster a culture of quality and continuous improvement across the organization.
- Encourage strong individual and team performance while actively supporting employee development.
- Identify departmental resource needs and recruit accordingly.
- Conduct recruitment activities, including interviews and onboarding for new Quality staff.
- Oversee employee scheduling.
- Train team members on new or revised quality assurance policies and procedures.
- Lead initiatives to secure and maintain quality certifications and accreditations.
- Ensure adherence to relevant regulations, standards, and guidelines.
- Plan, execute, and manage both internal and external audits.
- Prepare for and coordinate third-party audits and certifications.
- Monitor and analyze quality performance metrics, trends, and customer feedback to drive continuous improvement efforts.
- Act as a liaison and advocate for customers.
- Manage systems to track customer quality issues and ensure timely resolutions.
- Investigate and address quality concerns, non-conformities, and customer complaints promptly.
- Develop customer quality improvement plans and associated metrics.
This job description may not encompass all assigned duties and responsibilities and may be amended at the employer's discretion.
Qualifications:- Minimum of 5 years of experience leading quality assurance in a manufacturing setting.
- In-depth knowledge of quality improvement principles and ISO standards compliance.
- Strong team leadership and communication abilities.
- Problem-solving skills with the capacity to assess quality issues and devise effective solutions.
- Familiarity with Lean Six Sigma tools such as Pareto and Control Charts, Process Mapping, Value Stream Mapping, FMEA, 8D, 5-Why, and Ishikawa diagrams.
- A critical and objective perspective to identify opportunities for enhancing departmental processes and procedures for greater efficiency and effectiveness.
- Excellent computer skills with the ability to adapt to new systems.
- Fluency in English is required; proficiency in additional languages is a plus.
- This is a hybrid role, allowing for both onsite and remote work.
- A valid passport is required for international travel.
- Eligibility to work in the U.S. without company sponsorship is necessary.
Benefits: AEM offers a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Short-Term & Long-Term Disability, and a 401k match of up to 3%.
Compensation: The estimated salary range for this position is $70,000 - $110,000 per year. This range is a general guideline and may vary based on factors such as the scope of responsibilities, candidate experience, education, and other market considerations.
AEM is an Equal Opportunity Employer.
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