Customer Service Representative

4 weeks ago


New Haven, Connecticut, United States Crescent Hotels & Resorts Full time

As a Front Desk Agent at Crescent Hotels & Resorts, you will be responsible for delivering exceptional guest experiences. Your role will involve greeting and serving guests in a courteous and timely manner, ensuring the highest levels of satisfaction.

Key Responsibilities:

  • Greet all guests immediately with a friendly and genuine welcome.
  • Provide personalized service to ensure a memorable stay.
  • Address guest concerns and resolve issues promptly and professionally.

What You Will Achieve:

  • Consistently receive positive feedback from guests regarding your service.
  • Contribute to a positive and welcoming hotel environment.
  • Develop strong relationships with guests and colleagues alike.


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