Deposit Operations Manager

1 day ago


Powhatan, Virginia, United States New Horizon Bank Full time
About New Horizon Bank

New Horizon Bank is a dynamic and forward-thinking financial institution that is committed to redefining the banking relationship through its relentless pursuit of innovation and customer satisfaction. Our team is comprised of passionate individuals who are dedicated to enhancing our services and creating exceptional experiences for our customers.

Job Summary

We are seeking a highly skilled and experienced Deposit Operations Manager to join our team. The successful candidate will be responsible for overseeing the team performing general operations functions, including deposits, payments, debit cards, and other tasks included in the bank's core systems, in compliance with all established policies and procedures.

Key Responsibilities
  • Oversee the team performing general operations functions, including deposits, payments, debit cards, and other tasks included in the bank's core systems.
  • Ensure compliance with all established policies and procedures.
  • Assist in establishing the foundational infrastructure to enable the bank to scale.
  • Execute daily functions pertaining to ACH Services, Deposit Services, Exception Processing, Wire Transfers, Digital Banking functions, department workflow, and ensure day-to-day functions are accurate, complete, and documented.
  • Perform daily activities of back-office branch items processing, including incoming and outgoing wires, currency orders, return items, NSF, stop payments, customer notices, non-posted transactions, Bill Pay, ATM transactions, fraud suspect transactions, verification of mobile deposits, verification of remote deposit capture deposits, and other deposit account operations.
  • Resolve outstanding items in general ledger.
  • Perform research and adjustments.
  • Ensure flawless execution of Wire Transfers, ACH Processing, and Currency Orders.
  • Reconcile correspondent bank statements.
  • Develop and maintain a working knowledge of bank products and services.
  • Assemble information for external and internal auditors for audits.
  • Assist with the bank's year-end reporting requirements, including IRS tax reporting.
  • Assist in special projects, such as year-end audits and regulatory examination preparation.
  • Research and analyze problems for customers, branches, and departments, relating to the Deposit Operations area and resolve issues promptly.
Requirements
  • A minimum of 6 years previous banking experience, preferably at least 3 years' experience in Deposit Ops.
  • Experience leading a team.
  • Bachelor's degree or the equivalent combination of education and experience.
  • Overall understanding and working knowledge of bank operational procedures, compliance, banking, and/or audit experience.
  • Working knowledge of Federal and State banking regulations as they pertain to operational functions.
  • Basic input, output, error correction, general ledger account structure, and knowledge of electronic funds transfer is highly desired.
What We Offer
  • Competitive salary based on experience and skill.
  • Performance-based bonuses.
  • Incentive compensation potential.
  • Comprehensive benefits package, including health, disability, life insurance, 401(k) + match, and paid time off.
  • An entrepreneurial culture with exceptional growth potential.


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