Sales Consultant for Retail Operations
2 weeks ago
Company Introduction
Classic Granite & Marble is a leading provider in the stone industry, boasting a vast fabrication and production facility. Our impressive showroom showcases a diverse inventory of over 8,000 slabs, featuring 300 unique colors. We manage projects comprehensively, including laser templating, CAD design, fabrication, and installation.
Position Summary
The Retail Sales Specialist plays a crucial role in guiding each project from initial contact to the next phase, necessitating effective communication with clients and collaboration with various internal departments. This position also requires the ability to suggest design elements during the estimation process, ensuring a high level of customer satisfaction while adhering to internal protocols.
Key Responsibilities
- Utilize retail software and systems to accurately document project details.
- Deliver an exceptional showroom experience by welcoming clients and identifying their preferences and budget.
- Prepare for client meetings, travel to appointments, and manage sales documentation, including in-home estimates.
- Inform clients about current design trends and assist them in the selection process.
- Collaborate with clients and internal teams to translate client needs into innovative design solutions.
- Review selections with clients, ensuring they understand the process and securing necessary approvals and payments.
- Prepare pricing, contracts, and other essential documentation for customers.
- Conduct proactive follow-ups with clients to ensure project accuracy and satisfaction.
- Perform additional tasks as assigned.
Qualifications
- High School diploma or equivalent required.
- Proficient in Google Drive and Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to read and interpret mechanical drawings is preferred.
- Basic mathematical skills, including the ability to calculate square footage.
- Willingness to work rotating Saturdays with corresponding weekdays off.
Reporting Structure
This position reports to the Director of Sales or Assistant Sales Manager.
Job Type: Full-time
Compensation: Starting at $50,000 per year plus bonuses.
Benefits Offered:
- 401(k) plan with matching
- Dental and Vision insurance
- Health insurance
- On-the-job training
- Paid time off
Experience Level: Minimum of 1 year required.
Work Environment: In-person, office setting.
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