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Deposit Operations Manager

2 months ago

Powhatan, Virginia, United States New Horizon Bank Full time
About the Role

New Horizon Bank is seeking a highly skilled Deposit Operations Manager to join our team. As a key member of our Deposit Ops team, you will play a critical role in ensuring the smooth operation of our deposit services.

Key Responsibilities
  • Oversee the team performing general operations functions, including deposits, payments, debit cards, and other tasks included in the bank's core systems, in compliance with all established policies and procedures.
  • Assist in establishing the foundational infrastructure to enable the bank to scale, taking advantage of our exciting inflection point of growth.
  • Execute daily functions pertaining to ACH Services, Deposit Services, Exception Processing, Wire Transfers, Digital Banking functions, department workflow, and ensure day-to-day functions are accurate, complete, and documented.
  • Perform daily activities of back-office branch items processing, including incoming and outgoing wires, currency orders, return items, NSF, stop payments, customer notices, non-posted transactions, Bill Pay, ATM transactions, fraud suspect transactions, verification of mobile deposits, verification of remote deposit capture deposits, and other deposit account operations.
  • Resolve outstanding items in general ledger, perform research and adjustments, and ensure flawless execution of Wire Transfers, ACH Processing, and Currency Orders.
  • Reconcile correspondent bank statements, develop and maintain a working knowledge of bank products and services, and assemble information for external and internal auditors for audits.
  • Assist with the Bank's year-end reporting requirements, including IRS tax reporting, and assist in special projects, such as year-end audits and regulatory examination preparation.
  • Research and analyze problems for customers, branches, and departments, relating to the Deposit Operations area, and resolve issues promptly.
Requirements
  • A minimum of 6 years previous banking experience, preferably at least 3 years' experience in Deposit Ops.
  • Experience leading a team.
  • Bachelor's degree or the equivalent combination of education and experience.
  • Overall understanding and working knowledge of bank operational procedures, compliance, banking, and/or audit experience.
  • Working knowledge of Federal and State banking regulations as they pertain to operational functions.
  • Basic input, output, error correction, general ledger account structure, and knowledge of electronic funds transfer is highly desired.
What We Offer
  • Competitive salary based on experience and skill.
  • Performance-based bonuses.
  • Incentive compensation potential.
  • Comprehensive benefits package including health, disability, life insurance, 401(k) + match, and paid time off.
  • An entrepreneurial culture with exceptional growth potential.