Assistant Store Manager

2 days ago


Fort Wayne, Indiana, United States Community Choice Financial Family of Brands Full time
About the Role

We are seeking a highly skilled and motivated Assistant Store Manager to join our team at Community Choice Financial Family of Brands. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring the overall success of our store.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Team Leadership: Lead and motivate a team of customer service representatives, providing guidance and support to ensure they meet their performance goals.
  • Store Operations: Oversee the day-to-day operations of the store, including managing inventory, maintaining a clean and organized store environment, and ensuring compliance with company policies and procedures.
  • Financial Management: Assist with financial management tasks, including processing transactions, managing cash handling, and maintaining accurate records.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum one year experience in customer service, sales, or retail, with at least 3 months of supervisory or leadership experience.
  • Skills: Excellent verbal and written communication skills, ability to work phone, Point of Sale, Microsoft Office, and other systems.
  • Physical Demands: Ability to remain in a stationary position for long periods, move and transport up to 25 pounds, and operate mechanical controls.
What We Offer
  • Comprehensive Training: Access to a robust learning management system and comprehensive new hire training program.
  • Performance-Based Advancement: Opportunities for career advancement based on performance.
  • Competitive Benefits: Multiple coverage choices for medical insurance, traditional 401(k) and Roth 401(k) Retirement plan, and other benefits.

We are an equal-opportunity employer and welcome candidates of all backgrounds to apply. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.



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