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Store Operations Manager

2 months ago

Fort Wayne, Indiana, United States McIntosh Energy Company Full time
About McIntosh Energy Company

McIntosh Energy Company is a leading provider of convenience store services, operating a chain of stores and Sunoco gas stations throughout the Fort Wayne area. Our goal is to provide a unique shopping experience for our customers, offering a wide range of products and services that cater to their needs.

Job Summary

The Store Manager is responsible for the day-to-day operations of our convenience store, ensuring that all aspects of the business run smoothly and efficiently. This includes supervising employees, managing inventory, and maintaining a safe and clean store environment.

Key Responsibilities
  • Recruitment and Training: Recruit, hire, and train positive individuals to join our team, ensuring that they have the skills and knowledge required to provide excellent customer service.
  • Customer Service: Promote and resolve customer complaints in a timely and professional manner, ensuring that all customers receive a positive experience.
  • Inventory Management: Ensure that all merchandise is stocked and displayed in an attractive and safe manner, with prices correctly displayed.
  • Price Monitoring: Monitor daily retail fuel competitors and adjust prices accordingly to remain competitive.
  • Inventory Control: Schedule and oversee quarterly physical inventory to ensure accuracy and minimize losses.
  • Communication: Communicate any problems with merchandise pricing to the C-Store coordinator and implement and enforce all merchandising and vendor policies and procedures.
  • Safety and Security: Enforce all safety and security issues and report any and all unsafe conditions to ensure a safe working environment.
  • Work Scheduling: Plan and prepare work schedules to ensure adequate staffing levels and minimize overtime.
  • Reporting: Prepare and submit daily reports to management, highlighting any issues or concerns.
  • Additional Responsibilities: Perform the work of a Customer Service Representative as needed, and be responsible for daily bank deposits and communicating payroll and new hire information to employees.
Qualifications

To perform this job successfully, an individual must be able to perform the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Store Managers must hold a valid driver's license and be insurable.

Education and Experience

An Associate Degree or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or an equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Benefits

Full-time employees are eligible for the following benefits:

  • Simple IRA with Company Match: A retirement savings plan with a company match.
  • Health, Vision, and Dental Plans: Comprehensive health, vision, and dental insurance plans.
  • Life Insurance: Life insurance coverage for employees and their dependents.
  • Prescription Drug Coverage: Prescription drug coverage for employees and their dependents.
  • Paid Time Off: Paid time off for vacation, sick leave, and holidays.
  • Double Points on in-store and fuel purchases, food discounts, and bonus perks for Mac Food Mart Rewards: Exclusive rewards and discounts for employees.
  • Quarterly Bonus Opportunities based on performance: Quarterly bonuses based on individual and team performance.