Customer Service Ambassador

1 week ago


Miami Beach, Florida, United States FastSigns Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS. As a key member of our team, you will be responsible for building and maintaining strong relationships with current and prospective customers.

Key Responsibilities
  • Provide exceptional customer service through various communication channels, including email, phone, and in-person interactions.
  • Work closely with customers to understand their needs and provide tailored solutions to meet their requirements.
  • Collaborate with the sales team to identify new business opportunities and develop strategies to drive growth.
  • Manage customer relationships to ensure high levels of satisfaction and loyalty.
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to customers.
Requirements
  • Outgoing and responsive with excellent communication and interpersonal skills.
  • Ability to build strong relationships with customers and colleagues.
  • Strong listening skills, documentation, and organizational abilities.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of the sign industry and its applications.
What We Offer

As a Customer Service Representative at FASTSIGNS, you will have the opportunity to work with a dynamic and growing company that values its employees and customers. We offer a competitive salary, ongoing training and development opportunities, and a collaborative and supportive work environment.

At FASTSIGNS, we pride ourselves on providing exceptional customer service and building long-lasting relationships with our customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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