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Customer Service Ambassador

2 months ago

Miami Beach, Florida, United States Form-on Full time
Job Overview

Form-on is seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Customer Support: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Communication: Develop and maintain strong relationships with customers, internal colleagues, and management through effective communication and collaboration.
  • Problem Solving: Utilize analytical and problem-solving skills to resolve complex customer issues and provide creative solutions.
  • Time Management: Prioritize tasks, manage time effectively, and meet deadlines to ensure seamless customer support.
Requirements
  • Education: High school diploma or equivalent.
  • Skills: Proficient in MS Office (Word and Excel), fluent in English, and strong organization skills.
  • Personal Qualities: Ambitious self-starter, strong communication skills, and ability to work independently.
What We Offer
  • Career Opportunities: Terrific career growth opportunities and training initiatives.
  • Benefits: Competitive compensation, comprehensive benefits, and paid time off.
  • Company Culture: Collaborative and dynamic work environment with a focus on innovation and customer satisfaction.