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Café Ambassador

2 months ago

Miami Beach, Florida, United States Capital One Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our community, you will be responsible for delivering exceptional customer experiences and promoting our brand values.

Key Responsibilities
  • Develop and maintain strong relationships with customers, understanding their financial needs and providing personalized solutions.
  • Collaborate with our team to create a welcoming and inclusive environment, ensuring all customers feel valued and supported.
  • Proactively engage with customers, addressing their queries and concerns, and providing guidance on our products and services.
  • Work closely with local businesses, nonprofits, and charities to plan events and promote financial literacy initiatives.
  • Stay up-to-date with industry trends and developments, applying this knowledge to enhance customer experiences and drive business growth.
Requirements
  • High School Diploma or equivalent certification.
  • At least 1 year of retail, sales, or customer service experience.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Proficient in G-Suite and other relevant software applications.
What We Offer

As a Café Ambassador at Capital One, you will enjoy a comprehensive benefits package, including health, financial, and other perks that support your overall well-being. We are committed to diversity and inclusion, and all qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, or any other protected characteristic.