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Customer Service Ambassador

2 months ago

Deerfield Beach, Florida, United States Spring Footwear Corp Full time

Job Summary

We are seeking a highly skilled and motivated Customer Service Ambassador to join our team at Spring Footwear Corp. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities

  • Provide timely and effective support to customers through various communication channels, including phone, email, and chat.
  • Research and resolve customer inquiries and issues in a professional and courteous manner.
  • Utilize active listening skills and empathy to understand customer needs and concerns.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
  • Stay up-to-date with product knowledge and company information to provide accurate and helpful responses to customers.

Requirements

  • 2 years of customer service experience in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a team environment.
  • High school diploma or equivalent.

What We Offer

  • Competitive wages and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Spring Footwear Corp. is an Equal Employment Opportunity employer.