Operations Director

6 hours ago

Nashville, Tennessee, United States Smith Seckman Reid Full time
Job Title: Operations Director

Smith Seckman Reid is seeking an experienced Operations Director to join our team. As a key member of our leadership team, you will be responsible for directing the cost-effectiveness of operations, ensuring resources are in place to support staff and project needs, and ensuring all projects are delivered at their highest quality and efficiency.

Key Responsibilities:
  • Maintain personal service relationships with major long-term clients and ensure client satisfaction.
  • Assist the Business Unit Leader in planning, recruiting, selecting, and providing training for division staff.
  • Supervise the preparation of routine proposals and quotations to clients to ensure proper scoping of services, availability of manpower, and pricing to render a profit.
  • Supervise or monitor all projects in progress in the department to ensure the work is executed on time, in accordance with the client's requirements, and within company policies, procedures, and standards.
  • Ensure that personnel adhere to the requirements of the company quality assurance and quality control policies and procedures.
  • Assign work to appropriate staff based on client needs, project type, projected workload, and staff abilities.
  • Supervise the administrative systems of the department to ensure that reports, proposals, field visits, and information required to service the client are properly prepared and reported.
  • Maintain department consistency, collaboration, and cohesion across all offices and staff under the direction of the Business Unit Leader.
  • Ensure that routine company administrative policies are followed by all department personnel such as time sheets, expense reports, and purchase order requirements.
  • Evaluate the performance of all employees within the department and assist them in their professional development and growth in accordance with company policies and procedures under the direction of the Business Unit Leader.
  • Supervise the efficient utilization of all facilities and equipment assigned to the department and requests additional equipment and facilities as needed to meet the client's demands.
  • Actively engage in industry-specific professional activities to promote the technical reputation or image of the firm.
  • Support and assist in the development of new business markets and opportunities.
Requirements:
  • Bachelor's degree in Engineering AND fourteen years of relevant experience.
  • Eight years of experience specifically in project management.
  • Registered Professional Engineer.
  • Interpersonal Skills - ability to interact positively and work effectively with others.
  • Personnel Management Skills - hires and assembles talented staff; clearly assigns responsibility for tasks and decisions setting clear objectives; measures, monitors process, progress and results and gives feedback; regularly reviews performance and holds timely discussions; can make hard decisions when necessary.
  • Leadership Skills - establishing a clear vision and sharing that vision with others so that they will follow willingly; providing the information, knowledge and methods to realize that vision; coordinating and balancing the conflicting interests of all members and stakeholders.
  • Business Acumen - knowledgeably in policies, practices, trends and information affecting business and the organization; knows the competition; aware of how strategies work in the marketplace.
  • Knowledge of Microsoft Office Suite (i.e., Word, Excel, and Outlook) and web browser applications.
  • Knowledge of engineering principles and methodologies.
  • Knowledge of the application of relevant federal, state, and local codes.
  • Knowledge of contracts and project management.

Smith Seckman Reid is an Equal Opportunity / Affirmative Action Employer. EOE Disability/Veteran. Our mission is to make a positive difference for our clients, colleagues, and communities.

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