Customer Service Representative

4 days ago


Lee's Summit, Missouri, United States Unity School of Christianity Full time
Job Title: Part Time Customer Care Representative

Unity School of Christianity is seeking a Part Time Customer Care Representative to join our team. As a Part Time Customer Care Representative, you will be responsible for providing exceptional customer service to our clients.

Job Summary:

The Part Time Customer Care Representative will be responsible for:

  • Providing expert product guidance to customers via phone and electronic correspondence
  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintaining accurate records of customer interactions and transactions
  • Working collaboratively with other departments to ensure seamless customer service
Responsibilities:

The Part Time Customer Care Representative will be responsible for:

  1. Providing exceptional customer service to clients via phone and electronic correspondence
  2. Responding to customer inquiries and resolving issues in a timely and professional manner
  3. Maintaining accurate records of customer interactions and transactions
  4. Working collaboratively with other departments to ensure seamless customer service
  5. Participating in ongoing training and development to improve customer service skills
Requirements:

To be successful as a Part Time Customer Care Representative, you will need:

  • Minimum one year customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in MS Office and database systems
Work Environment:

The Part Time Customer Care Representative will work in a remote environment and will be required to have a dedicated workspace with a reliable internet connection.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.



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