Customer Service Representative

1 week ago


Lee's Summit, Missouri, United States Diamond Contractors Full time
Job Title: Call Center Representative

We are seeking a highly skilled and motivated individual to join our team as a Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving technical issues, and promoting our products and services.

Responsibilities:
  • Making outbound calls to subcontractor companies nationwide to provide information about our projects and services
  • Documenting and updating customer records based on interactions
  • Providing product and service information to customers
  • Resolving technical issues and concerns
Qualifications:
  • Previous experience in customer service, sales, or related fields
  • Excellent communication and interpersonal skills
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
What We Offer:
  • A fast-paced and dynamic work environment
  • A flexible schedule between 8am and 5pm
  • A home-like atmosphere with a full-sized kitchen
  • Casual dress code
  • Awesome CEO and great benefits


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