Technology Operations Manager

1 week ago

San Francisco, California, United States Network Right Full time
Position Overview

Company Mission:

At Network Right, we are dedicated to transforming the IT landscape by providing personalized, innovative solutions tailored to the unique needs of our clients. Our goal is to create a seamless connection between technology and individuals, enhancing the efficiency of businesses through bespoke IT services.

Why Work with Us:

Joining Network Right means immersing yourself in a dynamic environment where you will engage with a variety of IT systems, forge valuable connections, and implement cutting-edge technology. You will play a crucial role in strategic planning and project execution, all while being part of a dedicated team that supports diverse businesses globally. Your contributions will directly impact how companies operate, making their processes more efficient and effective.

Role Summary:

As the IT Infrastructure Leader, you will oversee the development and expansion of client IT systems while guiding and mentoring internal team members. Your responsibilities will encompass a wide range of clients and environments, from Mac OS to Windows platforms. You will be instrumental in formulating and executing IT policies, establishing roadmaps, and managing budgets, all while fostering strong relationships with clients and stakeholders.

Key Responsibilities:

  • Serve as the primary escalation point for team and client issues.
  • Develop and implement IT strategic plans for clients.
  • Oversee the management of physical assets, including inventory and workspace organization.
  • Support identity management systems that regulate application access.
  • Create and maintain documentation for standards, policies, and compliance practices.
  • Facilitate automation processes related to onboarding and offboarding.
  • Coordinate IT logistics for equipment and personnel transitions.
  • Lead and nurture a team of IT consultants, promoting their professional growth.

Candidate Profile:

  • Bachelor's degree in a relevant technology field.
  • Minimum of 6 years in IT roles, with at least 4 years in a managerial capacity.
  • Proficient in both Mac OS and Windows environments.
  • Highly organized with a strong focus on customer service and communication.
  • Genuine passion for technology and relationship building.
  • Self-motivated, collaborative, and adaptable in a fast-paced setting.
  • Experience in leading technical teams effectively.

Preferred Qualifications:

  • Advanced degree in a technology-related discipline.
  • Relevant certifications (e.g., CompTIA, Microsoft, Okta, AWS).
  • Experience in deploying Mobile Device Management (MDM) and Single Sign-On (SSO) solutions.

Employee Benefits:

  • Opportunity to collaborate with leading technology firms.
  • Competitive bonus and profit-sharing structure.
  • Comprehensive health, dental, and vision insurance fully covered by the company.
  • 401(k) plan with 4% company matching from day one.
  • Phantom Equity Program.
  • Flexible vacation policy.
  • Reimbursement for home internet and mobile phone expenses.
  • Meal stipends and commuter benefits.
  • Annual events in various locations to celebrate team achievements.

Diversity Commitment: Network Right is committed to fostering a diverse and inclusive workplace. We believe that a variety of perspectives enhances our work quality and business growth. Our policies are designed to ensure equal opportunities for all employees, regardless of their background.

Compensation Range: $100K - $130K

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